android
  #1  
Old 06-27-2012, 03:48 PM
Sansaguy12 Sansaguy12 is offline
Junior Member
 
Join Date: May 2012
Posts: 7
Default Sansa Zip volume button problem

My volume up button does not work on my new Zip out of the box. The increase volume button does not click or move, like the decrease volume button does. To get the volume to increase, I have to push the button hard. I am doing an exchange, but wanted to post this problem. In reading posts on various forums, others have reported problems with buttons not working. I wonder if Sansa skimped on the button design to keep the cost down?
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 06-27-2012, 04:18 PM
WalkGood's Avatar
WalkGood WalkGood is offline
Ultra Senior Member
 
Join Date: Aug 2006
Location: FL
Posts: 12,579
Default

Quote:
Originally Posted by Sansaguy12 View Post
... I wonder if Sansa skimped on the button design to keep the cost down?
I doubt that, you may have just unluckily received a manufacturer’s defective player or maybe there was a batch of bad ones that slipped through quality control. AFAIK they haven’t changed any parts to lower their cost. BTW they’re really good about their return policy and one of my returns was back to me in less than 9 days. Was a different issue and was on the v2 model.
__________________
WalkGood,
Ramón

abi >> | Forum Rules | Glossary | Why Rockbox | FLAC or MP3? | irc
Reply With Quote

  #3  
Old 01-08-2013, 03:43 PM
rain_of_toads rain_of_toads is offline
Junior Member
 
Join Date: Dec 2012
Posts: 12
Default

I have the same problem. Just got my Clip zip a few minutes ago. Frustrating...
Thank goodness for Amazon's speedy customer service.

Last edited by rain_of_toads; 01-09-2013 at 12:36 AM.
Reply With Quote

  #4  
Old 01-09-2013, 02:19 PM
Mikerman Mikerman is offline
Ultra Senior Member
 
Join Date: Dec 2007
Posts: 2,513
Default

Quote:
Originally Posted by rain_of_toads View Post
I have the same problem. Just got my Clip zip a few minutes ago. Frustrating...
Thank goodness for Amazon's speedy customer service.
In addition to immense selection and customer reviews, Amazon's customer service is one of the best reasons to buy from it. And do you remember the early days, when Amazon would deliberately hide its phone number and you would have to search the web for it?
Reply With Quote

  #5  
Old 01-11-2013, 02:53 AM
rain_of_toads rain_of_toads is offline
Junior Member
 
Join Date: Dec 2012
Posts: 12
Default

Agreed. New Clip zip will arrive tomorrow evening. Be sure to send yours in, Sansaguy12.
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 06:05 PM.