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Old 03-26-2012, 03:01 PM
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rlight rlight is offline
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Join Date: Mar 2009
Location: Madison, WI
Posts: 28
Thumbs up D2+ cracked screen? No problem

Love my D2+. Put it in my front pocket on a recent flight. De-planed, pulled it out of my pocket and nearly cried - cracked screen. Non-functional. Cowon USA handled it no problem. $77 later, I'm back in business, new screen and all. Didn't even lose any of my music. Was easy using the website. All told, was about a 3 week process from the time of sending the first email requesting service, to my D2+ arriving repaired back to me via UPS. Very satisfied.
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