0x80070570 corrupted file directory

[peter45]

Hi guys
I have a J3 and uploaded a few videos. It seems I didn't Safely Remove Hardware because now I have a file with zero length in the Video folder, that refuses to be deleted. When I do a delete it seems to go through but when I come back to the folder, it is still there. The Video folder also cannot be deleted.
I did find a post 04-08-2009, 07:21 PM from yoosanlicious in this forum but he/she has an S9. This user seems to overcome the problem by doing what he/she calls "a complete format of it".
I don't know what a complete format is or how to do it.
The error message and code is: an unexpected error is preventing the operation. make a note of this error, which might be useful if you get additional help to resolve this problem
Error 0x80070570: the file or directory is corrupted and unreadable
Could anyone please help?

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