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Old 01-09-2012, 09:43 AM
psychlops psychlops is offline
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Join Date: Jan 2011
Posts: 2
Default XP recognizes player but not songs

Checked all the related questions in this forum but can't find any answer to my problem. So...

Sansa E280 v2
latest firmware 03.01.16A
Win XP

I reformatted my E280 since my laptop wouldn't recognize songs on the internal drive in either MTP and MSC mode (but would recognize songs on the card in MSC mode). I thought it might be due to the fact that I loaded some songs in MTP mode and others in MSC. So after reformatting I loaded about 100 songs, all in MSC mode (drag and drop in Win Explorer on Win7 machine). All songs were tagged using mp3Tag (using Win7).

I still have the same problem in XP. In Win Explorer in MTP mode I see External uSD card and Internal memory. Under External card I can see the songs no problem. Under Internal memory I see all the subdirectories (music, photos, etc) but under music there is nothing. The space available on the drive is shown correctly so it "knows" there are songs on there. As a test I loaded a song in MTP mode on the internal drive. I can then see that song but not the ones loaded in MSC mode.

In MSC mode I only see the card, no drive for the Sansa. I can see the songs on the card no problem.

The player shows all the songs so I can still listen to them but it's impossible to manage the songs on the internal drive.

I don't have this problem at all in Win 7 but I almost always use the laptop with XP.

Anybody have any fixes?

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