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Old 10-20-2011, 10:52 PM
mikewho mikewho is offline
Junior Member
Join Date: Oct 2011
Posts: 1
Unhappy Firware upgrade failure

I have a Vision M 30GB (DVP-HD0003).

It crashed and went into Recovery Mode.

I downloaded the latest firmware: ZENVisionM_30GB_PCFW_L21_1_62_02.exe.

I could use Windows Media Player 11 in Win 7 or Vista, but I was able to roll back to WMP10 on a PC running Win XP.

I downloaded ZENVisionM_30GB_PCFW_L21_1_62_02 to the XP PC.
The Zen was attached, in Recovery Mode/Reload Firmware.

When I run the firmware update, it apprears to be working at first... the progress bar gets to the end and then I get the following message:

Current Player Firmware Version: 1.40.02
Upgrade File Version: 1.62.02
Firmware upgrade failed!

Any tips on getting the firmware back onto the device? It is currently unusable.

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