Mozaic EZ300 stuck :(
When I turn on my MP3 Mozaic EZ300, it gets stuck in the ZEN screen. If I connect it to the computer nothing happens, as if the PC does not recognize it. I tried to enter into the recovery mode using what I have read in some other threads (Hold pressed the play button and when the creative logo shows on the screen, press the upper left button) but it does not work, I cannot enter there and I end in the ZEN screen again without going further from there. My MP3 is almost 2 years old and never brought me any problems but I don't know now what to do.
Thanks in advanced!