Clip+ "SansaUpdater.exe - No Disk" in MSC mode

[keyweez360]

My Clip+ is in MSC mode, and whenever I plug it into my PC, I get a message reading

SansaUpdater.exe - No Disk
There is no disk in the drive. Please insert a disk into drive
\Device\Harddisk1\DR1.

I have to clear/continue the error message (exactly) 10 times before it will go away. Uninstalling SansaUpdater seems to get rid of the pop up, but then I have no access to firmware, etc.

Anyone familiar with this issue? Been looking around and found others asking about the same thing
http://forums.sandisk.com/t5/Sansa-C...ge/td-p/271869

[CrowdAds]

[skip252]

The Sansa Updater is useless. Not only does it not work properly it eats up processing cycles continuously to watch for an update that may or may not ever happen.

Uninstall it and update manually. Find the right firmware here. Manual installation directions and links to the firmwares will be in the subforum for the device you're trying to update.

[keyweez360]

Do you by chance still have the sample songs that came on your Clip+? If so, can you tell me what folder they're in when viewed from the Clip+'s folder browser?

i.e. Internal Memory>>MTP>>Music>>(Sample music)

[skip252]

Since I never delete any music files I guess I have them somewhere but I don't have them marked separately. Please don't ask for anyone to provide links to them. They are copyrighted and can't be linked to here.

The sample songs are loaded in MTP mode so if you have the player in MSC mode you won't be able to see them. Files loaded in one mode can't be seen in the other in a file browser. If you put the player back into MTP mode you should be able to see them in the Music folder if they are still on the player.

[keyweez360]

Oh no, I had no intention of asking about obtaining the songs. I still have them. I just rearranged everything (format) in attempt to fix my small issues, but not without backing them up first. So I just wanted to get everything back in the order it shipped in (I'm weird).

I meant, what do you see on your Clip+ when you select the music category and choose "folders" at the bottom. What is the folder branch I mean.

[skip252]

I use Rockbox and the folder structure I see is the one I've created not the one that's created by the sandisk firmware. The sandisk firmware creates the folders you see when you go to that part of the menu. I can't be certain but I think that if you just reload the songs in MTP USB mode and let the database refresh it should place everything back the way it was when it came from the factory.

[keyweez360]

Originally Posted by skip252

I use Rockbox and the folder structure I see is the one I've created not the one that's created by the sandisk firmware. The sandisk firmware creates the folders you see when you go to that part of the menu. I can't be certain but I think that if you just reload the songs in MTP USB mode and let the database refresh it should place everything back the way it was when it came from the factory.

Did that, the files ended up as
Internal Memory>>MTP>>Music>>(Artist name folders)>>(Artist album folders)>>(Individual track mp3)

Seems right? I think, ha