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Old 02-25-2011, 04:19 PM
Strider_Aus's Avatar
Strider_Aus Strider_Aus is offline
Join Date: Mar 2010
Location: Melbourne, Australia
Posts: 498
Default Stuffed up my Zune relationship good and proper. Help Pls? Pls

So - any assistance is welcome...

Continuing my Zune saga...Last year I had a PC re-format and lost all details of my US based windows live account. My ZuneHD device was registered to this US ID so I could get Zune Pass for music.

Fast forward to Xmas - I got a WP7 handset (check out the Windows Phone forums here at abi if you haven't already!). This needed to be configured to my Aussie Live ID (contact sinking, Australian Marketplace, Business phone details-billing etc).

My Zune would then only sync as a guest, because it remembered my old US account details (even if I couldn't). I want to format the ZuneHD and start over, setting it up with my current Zune software, Aussie Live ID and Samsung Focus...

Couldn't see how to format - but selected delete all on this device, then forgot the player in the Zune software. Then (uh oh) deleted the device manager / driver ZuneHD config.

Now my Zune player isn't recognised when I connect it to the client and I can't create a new relationship. The device still remembers it's details from last year (Id name, live ID link for marketplace etc)!

A. Can you hard reset the device in any way ?
B. Can I get it connecting with Zune software again without having to re-install the PC software?

Any ideas the ZuneHD is just a waste of space until I can resolve this...

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