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  #1  
Old 12-09-2010, 09:47 PM
mp3ista mp3ista is offline
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Default Zen Nano plus no connection to PC

Hi all,

I own two Zen Nano Plus 1G.

All two have the same problem: they do not connect to PC. They work well alone, with battery, but when I connect them to PC, nothing happens, no icon on Zen about connecting to PC, and PC no recognizes the Zen, and no new unit in MyPC.

Any one knows my problem?, I tryed to push play button and connect to USB port, and nothing happens, I tryed to install MStorage_PCDRV_LB_1_07_00_250.exe, and nothing changes, and I try the MP3 Player Recovery Tool from Creative, but if with no recognization the tool can not do nothing.

Thanks in advance.
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  #2  
Old 12-17-2010, 10:50 AM
Dave_C Dave_C is offline
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Two creative URLs for you to look at:

http://support.creative.com/kb/ShowA...aspx?sid=63334

http://support.creative.com/kb/ShowA...aspx?sid=50371

The second one is the zen nano plus troubleshooting guide on the creative support web pages. if the URL won't open.

Hope this helps. Dave
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  #3  
Old 12-22-2010, 05:55 PM
mp3ista mp3ista is offline
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Thanks for your answer.

But nothing solves my problem...........
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  #4  
Old 12-23-2010, 10:05 AM
JK98 JK98 is offline
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Did you try removing the battery then holding the play/pause button while connecting the player?
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  #5  
Old 12-23-2010, 10:17 AM
mp3ista mp3ista is offline
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Yes I tryed with my two Nano Plus with no results.........

Thanks anyway.

Mp3ista.
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