android
  #1  
Old 01-08-2012, 06:29 AM
Heterodoxa Heterodoxa is offline
Junior Member
 
Join Date: Jul 2011
Posts: 22
Default how to repair s9

Hi there,
I've broken my cowon s9's glass and now i have to repair it.
I'm from italy, i wrote to cowon through the "contact us" link in the cowon global website but since a week they didn't answer me!
What can I do to repair my lovely s9?

Regards!
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 01-08-2012, 01:13 PM
Syndrome's Avatar
Syndrome Syndrome is offline
Redneck Moderator
 
Join Date: Dec 2007
Posts: 1,278
Default

I broke the glass on mine a while back, I went through cowon america so it wouldbe different for you. It costed me 100USD to replace the glass on it so your over half to getting a J3 anyways.
__________________

Ruger M77 , Howa 1500 , Czech Republic 452-2E
Ruger .22 Single Six, Springfield Armory XD-9 , Springfield Armory XD45ACP
2007 Elite Archery Synergy

Gamo CFX, Gamo PT80
Large Rock


Need your headphones fixed or something soldered? Syndrome's Soldering Service
Reply With Quote

  #3  
Old 01-10-2012, 06:13 AM
Heterodoxa Heterodoxa is offline
Junior Member
 
Join Date: Jul 2011
Posts: 22
Default

Ok I'm so angry now with cowon:
I wrote to cowon through the cowon global site, the Q&A form in the global site too and trough the cowon europe site, and I got no answers!!
How is it possible that someone buys a premium mp3 player (paying its not cheap price), and the firm leaves this customer alone when he needs support??
I understand that cowon isn't imported in Italy but this is not a clever and forward looking policy!!
I was very glad to own a cowon, is useful and plays really good but I seriously think to change brand, looking for a Samsung, Sony or Creative mp3 player.
Reply With Quote

  #4  
Old 01-10-2012, 07:00 AM
WalkGood's Avatar
WalkGood WalkGood is offline
Moderator
 
Join Date: Aug 2006
Location: FL
Posts: 12,579
Default

I feel your pain and agree on changing brands because their lack of support in Italy. Keep in mind that getting a screen replacement with shipping, handling and duties may just cost more than replacing with another brand. But if you’re determined to get it fixed don’t give up, look up some of their suits higher up in the food chain and send a polite email detailing your troubles and hopefully they’ll be more responsive.
__________________
WalkGood,
Ramón

abi >> | Forum Rules | Glossary | Why Rockbox | FLAC or MP3? | irc
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 08:42 AM.