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Old 11-13-2010, 08:49 AM
lookylu lookylu is offline
Junior Member
Join Date: Sep 2010
Posts: 4
Default Zen W Control buttons don't work

Two questions:
1) How do I back up everything from my zen w to my computer?
2) The control buttons on the right side no longer work.

Dropped my zen w on the sidewalk a few days ago. It's wrapped in a silicon cover. The battery jogged loose and after resecuring it the it went through a rebuild and continued to play just fine.

Yesterday I turned it on and it's stuck on the track where I shut down and the now the control buttons on the right hand side don't work. It charges the battery fine. I can get to the cleanup and reboot screen but can't navigate to reboot because the control buttons don't work. Is there a way to reboot other than turning it on while sliding the battey back into place?
Can I get it to reboot somehow from my computer? It seems to connect just fine to the computer.

Suggestions and help would be greatly appreciated!
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