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Old 05-11-2009, 09:25 AM
Mulletdude Mulletdude is offline
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Join Date: May 2009
Posts: 6
Help This device cannot start. (Code 10) - Vista

I bought myself this P2 for Christmas in 2007, and it was working wonderfully up until I tried to put some new music on it (sorry I can't give an exact date, I didn't notice the problem right away).

Right now, when I plug my P2 into my computer (through a working USB slot, I've checked with my external HD), it gives the connect sound from windows, and does nothing.

I check the device manager and there it is. P2 with a yellow exclamation point. I check the status of this, and I get the following.

This device cannot start. (Code 10)

I've checked the forums here, but I can't seem to get this to work. I've tried uninstalling the driver, turning off my computer, unplugging my computer, waiting 5 minutes, plugging and turning the computer back on, and I get the same message.

I found a link for a windows patch but Microsoft says I don't need it.

I can't change from MTP to UMS because I cannot access the device at all. I have tried this in my desktop, laptop, and a friends laptop and I get the same results every time.

The oddest thing I've noticed about this, is that if I have it connected and get the yellow exclamation, I can uninstall the driver, and press the reset button on the back. The P2 turns off and turns back on. As soon as it connects, vista attempts to find drivers for it, and after it starts looking and the P2 appears under the device manager, I can open it up under my computer and access the files. This time is very brief, and I was barely able to retrieve one music file (1.8mb in size) before the 'drivers finished installing' and rendered my device unusable.

Samsung's website is a joke, and everywhere else on the net doesn't seem to have the wealth of helpful people that this site has. I would really appreciate some advice, as I am completely lost in this issue.

I am running Vista Ultimate SP1 (32bit) on my desktop, and Vista Home Premium SP1 (32bit) on my laptop.

EDIT: I'm not sure if it helps, but I have the YP-P2JCB / XAA running firmware version 1.16

Last edited by Mulletdude; 05-11-2009 at 09:28 AM. Reason: More info to add
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