Old 09-27-2010, 11:21 AM
Marchog Marchog is offline
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Join Date: Sep 2010
Posts: 3
Default Fault with Sansa Clip+ 8GB - anyone else experienced this?


I've recently been given a clip+ which seems to be in the process of developing some annoying problems. I was wondering if anyone else had experienced something similar (are these foibles of the clip+?):

1) It intermittently shuts down in the middle of playing podcasts (it has only done this once while listening to music). Initially, this was a rare occurrence, but it now shuts down at least two or three times a day.

2) The pause button often becomes non-functional. Pressing it causes the track being listened to to skip but not actually stop.

I'm a little reluctant to send the whole thing back for things that are (at the moment) just a nuisance, but worry that it will worsen with time.

Has anyone else had similar problems?
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Old 09-27-2010, 11:53 AM
Timar Timar is offline
Join Date: Apr 2010
Posts: 107

No, but I haven't used the original firmware very much. Have you updated your Clip+ to the most recent firmware version?

If the problem remains, it could be caused by corrupt audiobook files. Did it occur with audiobooks from one specific source or from several sources?
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Old 09-27-2010, 12:01 PM
Marchog Marchog is offline
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Join Date: Sep 2010
Posts: 3

Thanks for your response.

I've not updated the firmware yet, so that is a good idea - thanks for that.

And, yeah, the shut-down glitch occurred when playing podcasts and music from multiple sources.

Thanks again for your suggestion!
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Old 09-27-2010, 12:22 PM
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Marvin the Martian Marvin the Martian is offline
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Join Date: Oct 2008
Location: east central NY state
Posts: 10,601

I think Timar is correct, you need a firmware update. I don't remember off the top of my head which version it was, but I briefly experienced the same thing you are.....and the next firmware update solved the problem. Here you can find the most recent update....
iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB. Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900 and Lumia 520
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Old 09-27-2010, 12:32 PM
Marchog Marchog is offline
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Join Date: Sep 2010
Posts: 3

Cracking - I'll give that a try.

Thank you both for your help.


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