USB connection problems

[jarod1005]

I have a Sandisk Sansa clip mp3 player. When I connect it to the USB port, the computer does not recognize it; sometimes when I connect it to the port, the computer does not tell me that it recognizes it. I do not have the CD, so is there a way in which I can get my computer to recognize the player?

I cannot find a driver to install/download, if that is what is needed.

I just would like to drag and drop music to my mp3 player.

Please advise.

Thank you in advance.

[CrowdAds]

[lestatar]

Hey, i don't have a Clip/+ [I have a Fuze]...Try going into Settings>USB Mode and selecting MSC. Then plug into your computer.

Your PC should detect a new drive and you will be able to drag and drop to your heart's content...

hth,
-lestatar

[dfkt]

Thread title (original 'Sandisk mp3 player') changed.

[nixx]

I think that I read somewhere that you need drivers for WinXP (I'm not sure, 'cause I use Win7).

In case you are using Win7, you just do what "lestatar" wrote, and plug in. System will detect it as a removable drive.

[WalkGood]

I wouldn't recommend the mtp use but if that's what you like the drivers get installed when you install wmp 10 or above iirc. That doesn't mean you need to use wmp, but it has the proper drivers. Personally I use MSC like lestatar suggested ...

[jarod1005]

Originally Posted by lestatar

Hey, i don't have a Clip/+ [I have a Fuze]...Try going into Settings>USB Mode and selecting MSC. Then plug into your computer.

Your PC should detect a new drive and you will be able to drag and drop to your heart's content...

hth,
-lestatar

Thank you. How do I go into the Setting USB Mode?

[lestatar]

??

On the Clip/+ there should be a menu system on your screen...Stuff like Music, Recordings, etc...

One of the options should be SETTINGS I believe [but again, I don't have a Clip/+ so you need to confirm/check yourself]. From there you SHOULD be able to select MSC under USB Mode...

[jarod1005]

I do not see that option on the clip and/or mp3 player. I did update to WMP 11 today.

[Marvin the Martian]

Originally Posted by jarod1005

I do not see that option on the clip and/or mp3 player. I did update to WMP 11 today.

Settings-->System Settings-->USB mode-->MSC

[jarod1005]

Originally Posted by Marvin the Martian

Settings-->System Settings-->USB mode-->MSC

I found Settings but I do not see System Settings, etc.

[WalkGood]

Originally Posted by jarod1005

I found Settings but I do not see System Settings, etc.

scroll through the settings and look for "USB mode"

[Mikerman]

Originally Posted by jarod1005

I found Settings but I do not see System Settings, etc.

It's one of the options when you enter--click on--the Settings menu.

It also sounds like it may benefit you to read the Clip+'s manual, and to explore the player a bit.

http://forums.sandisk.com/sansa/boar...&thread.id=893

[jarod1005]

Originally Posted by Mikerman

It's one of the options when you enter--click on--the Settings menu.

It also sounds like it may benefit you to read the Clip+'s manual, and to explore the player a bit.

http://forums.sandisk.com/sansa/boar...&thread.id=893

Thanks for all of the help.

The only options under Settings are:

equalizer
power
display
language
fm settings
volume
system info
reset all
format
press and hold

[WalkGood]

What fw version is on it?

Edit: upgrade the firmware to US 01.02.15 here and look again, it's there

[jarod1005]

What do I open the firmware with? It gives me a clpp_data.dat and clppa.bin

After I opened up dap-12r016, I clicked run and it said that it will install drivers for Digital Audio Player, then after I clicked setup, it said that there is no need to install driver for Windows XP.

[WalkGood]

Here's the problem, if you can't connect via msc mode then you'll have to use the sandisk fw updater and it sucks.

That fw is for the clip + just stating to make sure that's the one you have, it's a zipped file which you should unzip with rar or 7-zip. That will give you a clppa.bin and clpp_data.dat, which you would drag and drop into the root of your clip + while connected in msc mode. You have to determine how your clip is connecting, because if it's not connecting in msc mode you won't be able to do a fw upgrade and you might have to use the sandisk installer program which sucks. I can force an msc connection with my clips but they're the older ones and not the clip + not sure if the hold trick works on that one, you may have to wait for other ideas here.

[Mikerman]

Originally Posted by jarod1005

Thanks for all of the help.

The only options under Settings are:

equalizer
power
display
language
fm settings
volume
system info
reset all
format
press and hold

OK, a few things.

1. From the above, we're dealing with a Clip, not Clip+. (I think people here have come to assume that we were talking a Clip+ -- sorry about that!)

2. On my Clip, there is an item, "USB Mode," between the items "Format" and "Press and Hold." That is what you select to set the USB mode to MSC mode. If yours doesn't have that option, something seems wrong.

3. Perhaps the option will "come back" if you reapply the firmware. Here are SanDisk's instructions for applying the firmware, which should help you, as well as the firmware to download and use. NOTE that the firmware for the Clip and the Clip+ are different--you need to use the one for your particular player.

http://forums.sandisk.com/sansa/boar...hread.id=23379

I hope this helps--

[WalkGood]

Good point Mikerman.

jarod1005 don’t use the clppa.bin and clpp_data.dat if it’s not a + model it’ll possibly mess it up. I can’t tell which version you have by the driver info, but if you look at “system info” in the settings it will give you the version of firmware you have. A 01.XX.XX would be version 1 and 02.XX.XX would be version 2, we have that firmware here. BTW if it’s a version 1 you can force a msc connection by putting the on/off switch to hold and hold the center round button down while you connect and it’ll connect in msc mode like a thumb drive and you can then update the firmware, although you can’t do that trick with the version 2 model.

[jarod1005]

Originally Posted by WalkGood

Good point Mikerman.

jarod1005 don’t use the clppa.bin and clpp_data.dat if it’s not a + model it’ll possibly mess it up. I can’t tell which version you have by the driver info, but if you look at “system info” in the settings it will give you the version of firmware you have. A 01.XX.XX would be version 1 and 02.XX.XX would be version 2, we have that firmware here. BTW if it’s a version 1 you can force a msc connection by putting the on/off switch to hold and hold the center round button down while you connect and it’ll connect in msc mode like a thumb drive and you can then update the firmware, although you can’t do that trick with the version 2 model.

It does not have the USB Mode. The version is: 01.0111A

[jarod1005]

Should I just download the Sansa Firmware Updater?

Thanks