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Old 03-29-2010, 12:10 AM
friedtofu friedtofu is offline
Junior Member
Join Date: Mar 2010
Location: Texas
Posts: 8
Default Zen Touch 60GB and Windows 7 help needed

I've got a Zen Touch 60GB I received about 4 years ago. This is technically the second as Creative refurbished my first one after two years. Anyhow, I stopped using this about two years ago when I jumped on an Ipod. Through a long series of events, I got rid of the Ipod, now have a Clip+ and wanted to start using my Zen Touch again.

The problem:
My current machine is running Windows 7, and it doesn't recognize my Zen. I no longer have the disc for the Zen Touch software. I was hoping that I would be able to upgrade the firmware, and possibly use it with MediaMonkey in the long run. I downloaded the most recent firmware from Creative, 2.11.01. I read that I needed the Creative MediaSource software to update the firmware. So I downloaded that, 5.10.38. Well, when I try to install it, I can't get it to work it keeps throwing up this message: Setup is unable to detect a supported product on your system. As stated, my system doesn't recognize the Zen in the first place so how would this?

Anyhow, I'm at a loss and haven't had much luck finding answers. If anyone could lend me a hand that would be great.

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