Zen 4gb Stops Working :(

[mvbg]

Hi!

I have a 4gb zen and its stops after a randomic time, some times after 30min or 15 min or 3 min!!!

Apparently the player does not turn off because the screen is dark gray and the blue light stays on, but you can not turn it off normally, only after pressing the reset button.

After that the player can not turn on, the creative and ZEN logo appears , the screen flashes and returns to be dark gray with blue light . After a few attempts, the "Rebuilding" message appears and works for some time.


I already formatted and reloaded the firmware 1.21.03_0.03.01, but the problem continues.
In Windows 7 the battery always appears as 34-39% but the player shows 100%, i do not know how to see in windows xp.
I use the player too little, sometimes a month without it.

Thank You for ANY help.

(Sorry for the "Google" english)

[bikertrash]

Don't trust the battery indicator on the Zen's screen. Put your player on charge for overnight if you can. I heard it takes 2 hour or 2 and a half hours to get a full charge. If that's not the problem, I hope its still under warranty, then get a hold of Creative.

[hh00010]

Hey Mvbg

Does this video look like the problem you are having...if it is I'm having the same one. Shame I've not worked anything out yet!

You Tube

You Tube

[bluesky231]

do you want to sell it? I will buy it...contact me if you do... nguyenthoai231