Zen 4gb Stops Working :(

[mvbg]

Hi!

I have a 4gb zen and its stops after a randomic time, some times after 30min or 15 min or 3 min!!!

Apparently the player does not turn off because the screen is dark gray and the blue light stays on, but you can not turn it off normally, only after pressing the reset button.

After that the player can not turn on, the creative and ZEN logo appears , the screen flashes and returns to be dark gray with blue light . After a few attempts, the "Rebuilding" message appears and works for some time.


I already formatted and reloaded the firmware 1.21.03_0.03.01, but the problem continues.
In Windows 7 the battery always appears as 34-39% but the player shows 100%, i do not know how to see in windows xp.
I use the player too little, sometimes a month without it.

Thank You for ANY help.

(Sorry for the "Google" english)