How do i restore my s9 to factory settings?

[DjPhaze]

It keeps freezing. can someone help me out how to restore to factory settings?

[CrowdAds]

[Cookie]

I'd say, you just delete everything on your S9. And then you put on the FW you want..

And don't worry, I did it a few times already, and everything works great!

[don527]

Tried the reset button on the back?

[dfkt]

The reset button does not wipe the memory or restore factory settings - but indeed it might help with the freeze issues. And it's a lot less drastic than wiping the player clean.

Next I would just delete the system folder on the S9. If that doesn't help, just format the player on a Windows computer. At next startup it regenerates all the system files on its own.

And just in case, use MSC mode, not MTP. MTP can cause a whole load of different issues.