android
Go Back   abi>>forums > MP3 Players By Brand > Creative > Zen

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-03-2009, 04:46 PM
Jorune2112 Jorune2112 is offline
Junior Member
 
Join Date: Jun 2009
Posts: 1
Default How to Recover data from Zen Xtra HD in external case?

My wife dropped my Zen Extra while it was plugged in to the USB port and broke the internal connection so I cannot transfer files on or off. However, everything else works fine (screen, plug into the wall to recharge, listen to all my music, etc.).

The problem is I have music on their that I didn't get a chance to back up yet and would like to. I have bought an external latop harddrive case and have successfully taken out the Nomad Jukebox Zen Xtra 40GB drive and placed it in the encasing. On a WinXP machine with Win Media player 10, it doesn't see it. The PC recognizes a Mass Storage device as plugged in and working in device manager, also under computer management it lists the device with a minus sign in a red circle, but gives me the option to reformat; the external drive light is green which means HD is running; but WMP10 doesn't recognize the device.

The WinXP currently has NO creative software on it, is that the problem? Does it need some sorta creative software in order to recognize the file structure? I have access to a laptop with creative stuff on it that worked just fine with my Nomad before it was damaged (a firend has the same system). Should I have better luck with that? Or is there an issue with using an external enclosure with the Harddrive? Is tehre something inherent in the way the Nomad hardware talks with the PC that is required?

Thanks all,

Jorune
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 06-04-2009, 12:39 PM
coachop94's Avatar
coachop94 coachop94 is offline
Ultra Senior Member
 
Join Date: Jun 2008
Location: california
Posts: 1,067
Default

You can't recover from a hardrive enclosure because Windows can't read the hardrive another Xtra with the same firmware is probably your best bet. The file system the Creative uses for the player is not readable to windows.
__________________
Sit Down, Shut Up, Don't *!@#*^#!! With Me. I'm Drivin'
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 01:04 PM.