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Old 04-16-2009, 11:27 AM
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no9 no9 is offline
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Join Date: Jul 2008
Location: West Michigan
Posts: 1,098
Default How To Contact Cowon America For Support

When I first came to ABI it was like so many of you, I broke something and wanted to figure out how to get it fixed. After trying over and over to register on Cowons Support site I finally figured it out.

1. Forget about registering, you'll never get that return confirmation email.

2. Forget about looking for a 1-800 number, that's far too 1998.

3. Go to Cowon Support Center Between the hours of 9:30am to 5pm Pacific Mon-Fri. In the bottom left hand corner of that page is what looks like an advertisement

it's not an ad it's the link for Cowon live chat where you can talk to a service representative and actually solve your problems. You need to go during business hours, but in my experience they were very helpfull and within a week my player was back to me fixed .
This all seems easy I know but after going to so many web pages and ignoring the stupid ads all over them you tend to ignore the little ad looking button in the bottom corner.
Cowon S9,Sansa Clip+,
Sansa Fuze,Westone UM2,Altec Lansing UHP336

Last edited by no9; 08-17-2009 at 08:06 PM.
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