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Old 03-24-2009, 08:07 PM
unixdude unixdude is offline
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Join Date: Mar 2009
Posts: 3
Default white screen of death

Greetings,

Yes, this is my first post to this board. I'm new to this board, but not to forums in general.

I have a brand new Sansa e260, purchased in Feb from newegg.com. I have never seen anything but the white screen of death since I first powered this thing on. I also have a refurb'ed e250 which has worked perfectly, so I kinda know what to expect. I've spent the past couple of days searching all over the web, but have not found a solution to my problem. Normally I would return it to newegg, but I'm past the 30 day window for returns, so now I have to deal with SanDisk. I really would prefer to not deal with the helpless line, so I thought I would give this forum a try.

I have tried to downgrade the firmware by following the instructions in the "ultimate fix" thread without luck. I have been able to successfully boot into recovery mode and mount the 16mb partion which is only showing 1 file to my linux system. Here's the visible text from the version.txt file:

Code:
$ /bin/more /media/16MB-FORMAT/version.txt 
Version Info: Product Rev.: PP5022AF-05.51-S301-00.12-S301.00.12A-D
Base Code: 05.51-S301-00.12-S301.00.12A-D
ODM Ver.: S301-00.12-S301.00.12A-D
OEM Ver.: S301.00.12A-D
Build Type: -D
Build Date: 2006.03.29
Build Number: (Build 169.20)

$
I would like to try the procedures in the following thread, however I am unable to get e2tplus binary to execute and the compile fails.

http://www.anythingbutipod.com/forum...ad.php?t=33823

Code:
$ /usr/bin/sudo ./e200tool init
./e200tool: error while loading shared libraries: libusb-0.1.so.4: cannot open shared object file: No such file or directory
$ /sbin/lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 0781:0720 SanDisk Corp. Sansa C200 series in recovery mode
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter
Bus 004 Device 002: ID 09ae:0001 Tripp Lite 
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
$
I also tried to compile e2tplus on my system, but apparently I do not have the correct cross-compiler packages installed.

Code:
$ /usr/bin/make
arm-elf-objcopy -Obinary arm_code.out arm_code.bin
make: arm-elf-objcopy: Command not found
make: *** [arm_code.bin] Error 127
$ /bin/uname -a
Linux new 2.6.27.19-170.2.35.fc10.x86_64 #1 SMP Mon Feb 23 13:00:23 EST 2009 x86_64 x86_64 x86_64 GNU/Linux
$ /bin/ls -la /media/16MB-FORMAT/
total 24
drwxr-xr-x 2 root root 16384 1969-12-31 19:00 .
drwxr-xr-x 3 root     root  4096 2009-03-24 19:15 ..
-r-xr-xr-x 1 root root   512 1979-12-31 23:00 version.txt
$
so, considering everything I have already tried, what would be the next step?

I have tried too many things to list based on several threads on this site. Nothing seems to have worked. My best guess so far, is a corrupt version.txt file. Based on the thread posted above, I need to figure out how to get e2tplus working. So, what would help is what packages are required for the build? My system is running Fedora 10 64 bit on AMD proc. Please let me know if any further information is required.

Thanks to all who took the time to read my post.
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