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Old 12-11-2008, 09:04 PM
Redow Redow is offline
Junior Member
Join Date: Dec 2008
Posts: 2
Exclamation Need File: "subscription.xml", and solutions to the "Red Dot of Subscription Death".

Short Version:
I need to replace the "subscription" file on my Rhapsody Sansa (e280.v2.)
-->\Sansa e280\Internal Memory\Service\Rhapsody\subscription.xml

Can someone please send it to me, or just paste the content of the file so that I can recreate it?

Long Version:
So, I got the red dot of death.

About two days after connecting to my computer to recharge and renew my subscription to Rhapsody, my Sansa stops acknowledging my subscription. The little subscription dot beside the power battery goes red, and I get whole "Please reconnect to your computer to renew subscription" spiel. Okay, fine. So I reconnect to renew my subscription. No dice. I tried deauthorizing and reauthorizing. That doesn't work either. So I do what any uneducated, lazy, but mildly computer-savvy music addict might do: I search through the files for something I can edit to fool my Sansa into thinking it's subscribed. Or at least reestablish the freaking subscription. Plebishly, I figure that my Sansa is a smart device, and that it will replace any minor files it's missing automatically... and delete the subscription file, and one other that went with it....... (Note to readers: NEVER believe what you read on forums without recieving affirmation that it works FIRST.) ....... Anyway. It totally worked at first. No joke, everything played. It was amazing. And then I added a new song from Rhapsody, and tried to play it.... and we're back to square one. The problem still isn't fixed. I still can't play the music I downloaded from Rhapsody, and I don't know what to do now.

Can anyone send me the files I'm missing, and does anyone have any suggestions as to how I might fix this stupid subscription issue?

Please and thank you for your time.
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missing files, red dot, subscription

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