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Old 12-06-2008, 11:55 AM
Alann Alann is offline
Junior Member
Join Date: Dec 2008
Posts: 1
Default Neon zen 2 4GB black

I bought it last year in Thailand at the airport. I have used it for at least 8 months without any defect until I had a virus in my laptop and I was unaware of how it had also attacked my neon 2.
I am in South America and there is no representative here who can repair it.

Accidentally I have also plugged in a plug into my Ipod whcih has caused some damage in the input, as the plug was not the one I needed. Now I can only listen to my music as it is through speakers, if I put my headphones in the sound is awful, hollow with the instruments of music in the front and the voice faraway, it sounds like it comes from a cauldron...very hollow. No one can repair that. It also freezes for 2 days when I have added music to my ipod, or it doesn't charge when i keep it like a day on my computer. Sometimes it does, other days not.

And when I had a technician look at it he has probably locked the volume with a password. How do I unlock the restriction on the volume, don't have the password and the technician is not anywhere near as I moved to another country. Heeeeeeeeeeeeeeeeeeeelp me please.
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