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  #61  
Old 01-31-2008, 10:41 AM
cnfdrate1 cnfdrate1 is offline
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Thanks SO much, everyone!

I've tried to plug it up to the rear usb ports, but it wouldn't even turn on, then!

That was before I bought the AC adapter.

Anyhow, I'm going to try to buy a replacement batter and change it out.

Hopefully, that will work. I will keep you all posted.

Thanks, again!

Johnny
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  #62  
Old 01-31-2008, 03:02 PM
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XJ3F3Y XJ3F3Y is offline
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Uhh. I don't think you said if it was out of warranty. I'm sure that the fact your posting on here about it and saying your going to buy a new battery shows it is out of warranty, but if it is still in warranty this is something creative would have to sort out free of charge. Also I'm pretty sure i read somewhere that the batteries you buy separately for the ZV:M do not work, so buying a battery may make it seem it is a problem with the circuit board but the battery itself may not work anyway. So if you know anyone with a ZV:M try and borrow their battery quickly. But obviously know exactly how to do this first so you don't break your own, or maybe you could buy one off ebay that has a broken screen or something.
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  #63  
Old 01-31-2008, 03:30 PM
Kitty Kitty is offline
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Thanks for the advice both AerozBooks and ZenChick. I think a new battery is going to be my next attempt at fixing this! I'm not worried about my warranty as I'm fairly sure it's already expired. I'm not good with Li-ion batteries anyway, aren't you supposed to avoid draining them a lot? I always drain mine so I wont be suprised if it has died.

Glad to hear it probably wasn't anything specific I did that day to kill it! I got all paranoid and filled with the technofear after it went kaput...

I'll let you know how I get on.

xxx
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  #64  
Old 01-31-2008, 10:12 PM
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Quote:
Originally Posted by Kitty View Post
I'm not good with Li-ion batteries anyway, aren't you supposed to avoid draining them a lot? I always drain mine so I wont be suprised if it has died.
That will definitely do it!

Best of luck, hon, and please keep us posted!
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  #65  
Old 02-01-2008, 03:03 AM
CBMC CBMC is offline
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No idea on this one?
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  #66  
Old 02-01-2008, 03:13 AM
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With all else being equal (you say your original battery still allows you to charge, and does hold a charge for at least a little while), I'd say that these replacement batteries you're using are either unsuitable or have expired on the shelf.

Edit: I tried to look up the battery in question on Cameron Sino's website, and was absolutely horrified with what I saw! No, not about the battery, as I never got a chance to look at it, but at the website itself! What sort of legitimate business requires you to create an account - with complete personal information - before even being allowed to see what they sell??? Worse yet, the registration page advises that "We will send you the login and password by different way such as Email, SMS, Fax, Call, and Letter" to verify that you have entered all valid information, and that "Your application will be processed in 7 working days"... To look at a freakin' catalog??? And, if that's not bad enough, the registration page, where you have to enter in all of your personal information, is not secure!!!

Okay, enough ranting. Seriously, I'd consider a different source for your replacement batteries.
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  #67  
Old 02-06-2008, 01:46 PM
jmroll54650 jmroll54650 is offline
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Default Blue light blinks 5 times and nuthin else

When I try to turn on my Creative Zen Vision M, nothing happens - except that it blinks at me about 5 times in the power switch. I left it to charge overnight - so it should have a full battery. I tried plugging back in and then turning it on - same result. Then I reset it and tried again with the same result. Has anyone ever heard of this? What's the fix? It's only 1.25 years old and has worked great up until now...
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  #68  
Old 02-07-2008, 12:37 AM
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Five blinks of the blue light means the battery is too low to power up. You may need to let it charge a lot longer if by USB (do you see the blue light slowly blinking when you plug it in?) or get hold of a good DC wall charger. Be mindful that you should NEVER plug a wall charger into the USB port under ANY circumstances! A PSP charger would work quite well.
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  #69  
Old 02-11-2008, 11:52 PM
NoahsMidget NoahsMidget is offline
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Unhappy New Player-- Solid Blue Light-- Say It Ain't So!

My husband and I just purchased a ZVM today. My husband--- we'll call him "gadget-happy"-- turned it on while we were in the car, started playing with it prior to any charging, and played with it until it totally died prior to us getting home and doing anything useful-- like reading the manual!

We plugged the player in to charge (AC) assuming all would be fine since it worked fine prior to the unit totally powering off. This was several hours ago. We cannot turn the unit on at all now-- all we have is a solid blue light. When we disconnect the unit from the power cord (even after several hours on the charger) there is no power at all. When we plug the unit into the USB there is nothing-- not even a solid blue light. We have attempted a reset, but it doesn't do much good because there is no power when we try... I have read elsewhere in these forums that the solid blue light is indicative of a hardware problem, but I am desperately hoping that this is not the case!

We do manage to get a solid white screen every once in awhile on our power-up attempts, but even then the computer does not recognize that the unit is plugged in. The kicker is, the computer recognized the Zen before we got home when we plugged it into the laptop! Nothing is being recognized now.

Please help!
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  #70  
Old 02-12-2008, 12:06 AM
TheGadgetDoctor TheGadgetDoctor is offline
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Ok let me see if I understand...

Your husband ran the unit until it ran out of battery power and shut off. Then you plugged it into AC and it never powered on again, except once in a while to a white screen.

Question 1: What is the voltage and current output of the AC charger?

Question 2: Did it have the solid blue light the second it was plugged into AC?

Question 3: Was the Zen exposed to liquid or humidity between the time that you got it, and the time when you charged it?
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  #71  
Old 02-12-2008, 12:23 AM
NoahsMidget NoahsMidget is offline
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Default Re: New Player-- Solid Blue Light-- Say It Ain't So!

Question 1: What is the voltage and current output of the AC charger?

We are using the AC charger that came with the unit. The actual plug part is interesting though because you can pull the plug part off and it looks like it can be changed. There are a few identifying pieces of information on the removable part if it is helpful. On the underside of it, it has T0607LF imprinted in the piece. On the other side it has:
TEU-002 (?- print is small and bold)
J E T
2.54
125VAC
Creative Media K.K.
R73143

On the female portion of the interchangeable adapter plug it has

output- dc5v 2.4a

Question 2: Did it have the solid blue light the second it was plugged into AC?

Yes, it does-- immediately.

Question 3: Was the Zen exposed to liquid or humidity between the time that you got it, and the time when you charged it?

Nope...
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  #72  
Old 02-13-2008, 12:35 AM
TheGadgetDoctor TheGadgetDoctor is offline
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Well, it sounds pretty bad. Sounds like a motherboard circuit problem.
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  #73  
Old 02-13-2008, 06:43 AM
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Hold the phone!

Your ZVM came with a wall charger???

Creative discontinued packaging wall chargers with the ZVM back in mid-2006. If yours came with one, that means that player has been sitting in a warehouse somewhere for nearly two years! I'm very surprised the battery still had any charge left in it, but I have a bad feeling the battery may have expired on you.

Where did you get the player? Any chance you can exchange it for another one?
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  #74  
Old 02-14-2008, 02:03 PM
TheGadgetDoctor TheGadgetDoctor is offline
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It could be though that she bought it used from someone on Ebay or Amazon or something, whom happened to still have their wall charger. So it could have been in use up to the time that she bought it, rather than sitting on a shelf for a long time.
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  #75  
Old 02-26-2008, 12:40 PM
tomf3 tomf3 is offline
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Default My zen will not charge.

While this problem may have been covered on other threads i couldnt find anything about this specific problem.
Earlier today my zen ran out of battery while i was listening to it, i got home and plugged it in to charge via the usb on my laptop. However my laptop does not recognise it and all that happens is the blue light on the top of the zen comes on, although it does not flash like when it is charging , just stays solid. Also the charging symbol on the zen doesn't show. I have had my Zen since christmas 06 and this is the first time this has happened. If anyone has any ideas how to resolve this they would be much appreciated.
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  #76  
Old 03-02-2008, 03:27 PM
vladimirmeow vladimirmeow is offline
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Unhappy Flashing Light Zen Vision: M

Yesterday I was listening to my Zen and when i was shuffling though songs it froze up, so I let the battery die, and this morning I woke up and put it on the charger the main Creative screen wouldn't pop up, so I took it off the charger and tried to turn it back on and the blue light just flashes. So, I let it charge for about an hour and I came back to check on it and a screen had come up saying :

Recovery Mode


Clean Up
Format All
Reload Firmware
Reboot

I DON'T know what to do. I DON'T want to lose all of my songs. And I don't want to press something that's wrong. I'm just so happy to see a screen pop up after thinking it died...

Help please.


HALP.
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  #77  
Old 03-02-2008, 03:43 PM
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s far as i no your pretty much goting to have to do a reformat
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  #78  
Old 03-02-2008, 03:52 PM
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Yeah, which means you will need to reload all your music on again. I backup the music on my D2 every other week or so-- I add/remove 40-80 songs in that period.

On most players there are 2 buttons that you hold while booting to enter recovery mode-- I dont know what they are on the ZV, but I would find out... and, assuming that you accidentally formatted it yourself, never press them again
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  #79  
Old 03-04-2008, 04:13 PM
tele2 tele2 is offline
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Default Zen Vision:M not turning on

Hey All!

Anyway whole thing started like 3 months ago when i came from vacation and player didnt turn on then, just blue light kept flashing, anyway i bought kinda normal battery charger for it, it's like with same pin, so it should charge like a normal wall charger, anyway for now are things the same, except new battery what i ordered over the net has arrived and now it has been charging like 7 hours already, but still no signs of life, so anyone got any ideas left, or should i just throw it to garbage ??? , what gonna cost me much again :S .. ..

Thanks All, Otto
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  #80  
Old 03-04-2008, 04:26 PM
TheGadgetDoctor TheGadgetDoctor is offline
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If you plug the Zen into the wall charger and the screen is still black, but the blue light is still blinking off and on, this would indicate LCD screen failure. Your motherboard might be dead, but most of the time if that is true the blue light will just be solid and not blink.
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battery, clicking, dying, firmware, flashing blue light, over heat, replacement, usb charge msc problem

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