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Old 11-15-2008, 01:27 AM
Jackboot Jackboot is offline
Junior Member
Join Date: Jul 2008
Posts: 25
Default A terrible eBay Pilot seller - do not purchase from "Global Trader"

Since the Pilot is no longer sold by Best Buy, I turned to eBay to buy one.

I used the seller "Global Trader" who has a large number of Pilots:

I purchased one that was advertised as "NEW" at the end of July 2008.

1. It took 8 days for the seller to ship the parcel (not received for a full 3 weeks)
2. Shipment arrived poorly packed (factory box was crushed and contents spilling out inside the bubble pack) and was a used and damaged unit rather than NEW as advertised
3. Contacted seller to indicate that the item was used and damaged. The seller insisted that they would not pay for return shipping and suggested that I would try to recover an "absurd number" for the return shipping charge.
4. I (unwisely) decided to give the used unit to a friend and purchase another "NEW" player rather than waist money on return shipping. The seller claimed that indeed they would send a new player this time.
5. The seller was very slow to respond to emails and sometimes would not respond at all unless I sent mutiple messages.
6. Paid the seller for a new player on September 7 and I have yet to receive anything. The seller has not responded to multiple emails asking for a tracking number and explanation.

Unfortunately the Seller's slowness in getting anything done has resulted in my being unable to leave negative eBay feedback (not to mention being without an MP3 player for months). Anyway, hopefully it will help others here.
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