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  #1  
Old 11-10-2008, 05:54 PM
Pat Pat is offline
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Help Sansa e280 Video Problem

I only wanna watch videos...

Sansa e280

Don't know the correct translation:
"The file can't be imported (?), please install first the right Codec.
If the file cant be played on you computer, Sansa Media Convert may not support the format or the file is broken"

Which Codec?

Its a .avi file.
Some .avi files work! Why some not?

With which format do I have the less problems?
or
How can I fix the problem in general?

I only want to put the videos REALLY SIMPLE on my mp3 Player = Sansa e280!

I already downloaded "Super", but I only understand the half...

WHO CAN HELP ME - PLEASE !!!!

Simple explanation - for girls!
What do I have to do?

THANKS A LOT
1000... times THANKS for you help!!

lg
Patrycia

Last edited by WalkGood; 11-10-2008 at 06:07 PM.
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  #2  
Old 11-10-2008, 06:09 PM
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WalkGood WalkGood is offline
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Have you tried the included software "sans media converter"?
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  #3  
Old 11-11-2008, 05:30 AM
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sansaguy sansaguy is offline
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Quote:
Originally Posted by Pat View Post
I only wanna watch videos...

Sansa e280

Don't know the correct translation:
"The file can't be imported (?), please install first the right Codec.
If the file cant be played on you computer, Sansa Media Convert may not support the format or the file is broken"

Which Codec?

Its a .avi file.
Some .avi files work! Why some not?

With which format do I have the less problems?
or
How can I fix the problem in general?

I only want to put the videos REALLY SIMPLE on my mp3 Player = Sansa e280!

I already downloaded "Super", but I only understand the half...

WHO CAN HELP ME - PLEASE !!!!

Simple explanation - for girls!
What do I have to do?

THANKS A LOT
1000... times THANKS for you help!!

lg
Patrycia
Do you know if you have a version 1 or version 2 e280 Pat?. My easiest suggestion would be for you to put Rockbox on it and use WinFF (assuming your e280 is a version 1 since Rockbox does not work on the version 2's at the moment). WinFF is so easy yes a girl could use it..j/k!
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  #4  
Old 11-11-2008, 12:53 PM
Pat Pat is offline
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@ WalkGood - Yes I tried it, thats why I got the message:
"The file can't be imported (?), please install first the right Codec.
If the file cant be played on you computer, Sansa Media Convert may not support the format or the file is broken"

@sansaguy - How do I know, if I have the 1st or the 2nd ?
The whole name is:
Sansa e280 MP3 Player 8 GB
Baladeut Numerique

On the little cd is writen "Installation CD Version: 2.0 Sansa e200 Series"
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  #5  
Old 11-11-2008, 03:50 PM
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advcomp2019 advcomp2019 is offline
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Pat, you have to look at the firmware version. If you have 01.XX.XX, you have a v1. If you have 03.XX.XX, you have a v2.
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  #6  
Old 11-11-2008, 04:13 PM
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sansaguy sansaguy is offline
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Quote:
Originally Posted by Pat View Post
@ WalkGood - Yes I tried it, thats why I got the message:
"The file can't be imported (?), please install first the right Codec.
If the file cant be played on you computer, Sansa Media Convert may not support the format or the file is broken"

@sansaguy - How do I know, if I have the 1st or the 2nd ?
The whole name is:
Sansa e280 MP3 Player 8 GB
Baladeut Numerique

On the little cd is writen "Installation CD Version: 2.0 Sansa e200 Series"
Yes as advcomp2019 said above when you turn on your player use your wheel to navigate to SETTINGS then scroll down to INFO and hit the middle play button. There will be information there regarding your player. if the VERSION starts with 01.xx.xxx you have a version 1 player. If it starts with 03.xx.xxx then you have a version 2 player. Make sure that your video is in a compatible format for the Sansa Media Converter.

From the Sansa site.....

Video Files: MPEG 1, AVI, dat, DVR-MS, MOV, QT, MP4, asf, wmv, 3gp/3gpp2, DivX(ver 6.0).

If you want to go the non Rockbox route you should check out my post here --> http://www.anythingbutipod.com/forum...ad.php?t=34130

Its a easy way to convert video for the e200 series..if you want to spend a small amount of $$. Hope this helps Pat!
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  #7  
Old 11-11-2008, 05:44 PM
Pat Pat is offline
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I found it Thanks!
Its the 2nd Version.

But what do I do now?
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  #8  
Old 11-11-2008, 06:46 PM
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advcomp2019 advcomp2019 is offline
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Are you using the newest Sansa Media Converter?
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  #9  
Old 11-11-2008, 08:07 PM
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sansaguy sansaguy is offline
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Quote:
Originally Posted by Pat View Post
I found it Thanks!
Its the 2nd Version.

But what do I do now?
now comes the hard part....

unfortunately Rockbox is not an option for you because you have a version 2.

Here's a link to a tutorial that should help you..

http://www.anythingbutipod.com/forum...ead.php?t=6759

My experience with Sansa Media Converter has been trying at times. It's picky about what video formats it likes. Make sure you use the latest version, and if you don't succeed the first time keep trying using small videos. I'm sure in time you'll get to learn how to do it.

Good luck!
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