Zen Sleek not recognized
I've recieved a ZenSleek a little less than a year ago and it was working perfectly until about a month ago, when my computer suddenly stopped recognizing the player. I've followed the directions in the FAQ section of the Creative website and I've only been able to have the ZEN player show up in the device manager, but it is still not recognized by Windows Media Player or the ZEN Media Explorer. I've tried uninstalling and reinstalling the programs associated with it, but a component is missing, so I cannot uninstall, reinstall, or repair certain components. I know there's no problem with the cord, since then player is can connect to other computers and is still detected as an external drive on my computer. I'm stumped as to what I should do. Any suggestions?