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Old 04-26-2007, 05:32 AM
lalaland lalaland is offline
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Join Date: Apr 2007
Posts: 4
Default vista won't recognize zen touch


I've had a creative zen touch 20GB (firmware version 1.01.03) for about a year and a half now. previously, to transfer songs i connected it with my brother's laptop, who used XP SP2 and the Creative MediaSource Organizer that was on the CD-rom with his zen micro.
i now want to connect it to my new laptop (windows vista 32-bit). however, the computer doesn't recognize the hardware, and, as we both lost our software cds, i don't know how i can fix this. i've tried downloading the applications on the creative support website, but to install them, the device needs to be connected (which it isn't, as vista doesn't recognize it).
i've tried removing the device in the device manager, and then trying to reinstall it, but that doesn't seem to work.
i've also tried to connect to it with winamp and to sync it in windows media player, but that doesn't work either.

can anyone here help me fix this? any help would be very much appreciated...
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