Zen driver for Windows 2000/98/ME

[rrfpacker]

I am pretty new to mp3 players and am not much of a technical person, so I hope this is not too stupid.

I installed Media Monkey as a file manager because it look like it would be a good program. After doing so, I really like it. Their forum, as well as threads here say that Zen will work with Windows 2000 as long as I do a bunch of things, which I have done without success. My Zen bounces back and forth between a USB device and itself, but with conflicts so it never really is recognized by my computer.

I've downloaded the MTP9x-2k.exe, extracted and installed ctpdmtp.inf along with other things and still no go.

When I reinstall/update driver, I search for the ctpdmtp.inf file and install. Windows says it finds a better driver in C:\winnt\inf\usb.inf. When I click OK, windows tells me that the installation failed because a function driver was not specified.

What am I missing?? Thanks

[CrowdAds]

[BobbyRS]

Hello rrfpacker. Welcome to ABI. I saw this on Creative's forum a while back.....

Here is the easiest solution for legacy OS's (Windows 98/ME/2000):

1. Download the drivers from here or here with support for MTP

2. Unpack & Install MTP9x-2k.EXE

3. Choose ctpdmtp.inf & click right mouse button & select Install

4. Restart Windows

5. When Windows has booted up again plug your ZEN Touch in to a USB port, if it askes for a driver please refer it to the ctpdmtp.inf file.

If that doesn't work, try Creative's legacy driver a try. You can download it from here (P4S_PCDRV_US_1_01_00.exe)

[rrfpacker]

I have 1-5 above twice along with installing the Legacy driver. When I do 1-5 and refer it to the ctpdmtp.inf file I receive a message saying windows can't find the file.

I originally saved these files to a completely different folder so I could find them. I noticed that even if I tell windows to look in that folder, it seems to look in the C:\WINNT\inf folder. Why would windows look there if I told it to look somewhere else?

Thank you for your understanding.

[rrfpacker]

Anything new for me to try? As I said, I've tried everything on this site to get the Zen to work. It gets recognized as a device but, not in "My Computer" as a letter drive.

[marc2003]

Originally Posted by BobbyRS

3. Choose ctpdmtp.inf & click right mouse button & select Install

hi, that file in the package you linked to is old and doesn't have the device id of the newer zen players in it.

but you can add it yourself.

i've made the necessary changes here (note the additions in red text)

;------------------------------------------------------------------------

[Version]
Signature="$CHICAGO$"
Class=WPD
ClassGUID={EEC5AD98-8080-425f-922A-DABF3DE3F69A}
Provider=%MfgName%
DriverVer = 12/07/2005, 1.01.00.00

[ClassInstall32.nt]
AddReg = Class.AddReg

[Class.AddReg]
HKR,,,0,"Windows Portable Devices"
HKR,,Icon,,-13

[Manufacturer]
%MfgName%=Creative
 
[Creative]
%USB\VID_041e&PID_411F.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_411F
%USB\VID_041e&PID_4123.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_4123
%USB\VID_041e&PID_4128.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_4128
%USB\VID_041e&PID_4130.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_4130
%USB\VID_041e&PID_4131.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_4131
%USB\VID_041e&PID_4137.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_4137
%USB\VID_041e&PID_413C.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_413C
%USB\VID_041e&PID_413D.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_413D
%USB\VID_041e&PID_413E.DeviceDesc% = Jukebox_MTP, USB\VID_041E&PID_413E
%USB\Vid_041e&Pid_4150.DeviceDesc% = Jukebox_MTP, USB\Vid_041e&Pid_4150
%USB\Vid_041e&Pid_4152.DeviceDesc% = Jukebox_MTP, USB\Vid_041e&Pid_4152
%USB\Vid_041e&Pid_4157.DeviceDesc% = Jukebox_MTP, USB\Vid_041e&Pid_4157

[Jukebox_MTP]
Include = wpdmtp.inf
Needs   = WPD.MTP.SW.Registration.9x

[Jukebox_MTP.HW]
Include = wpdmtp.inf
Needs   = WPD.MTP.Registration.9x

[Jukebox_MTP.NT]
 
[Jukebox_MTP.NT.HW]
Include = wpdmtp.inf
Needs   = WPD.MTP.Registration
 
[Jukebox_MTP.NT.Services]
Include = wpdmtp.inf
Needs   = WPD.MTP.Services

[Strings]
MfgName = "Creative Labs"
USB\VID_041e&PID_411F.DeviceDesc = "Creative Zen Vision"
USB\VID_041e&PID_4123.DeviceDesc = "Creative Zen Portable Media Center"
USB\VID_041e&PID_4128.DeviceDesc = "NOMAD Jukebox Zen Xtra"
USB\VID_041e&PID_4130.DeviceDesc = "Creative Zen Micro"
USB\VID_041e&PID_4131.DeviceDesc = "Creative Zen Touch"
USB\VID_041e&PID_4137.DeviceDesc = "Creative Zen Sleek"
USB\VID_041e&PID_413C.DeviceDesc = "Creative Zen MicroPhoto"
USB\VID_041e&PID_413D.DeviceDesc = "Creative Zen Sleek Photo"
USB\VID_041e&PID_413E.DeviceDesc = "Creative Zen Vision:M"
USB\Vid_041e&Pid_4150.DeviceDesc = "Creative Zen V"
USB\Vid_041e&Pid_4152.DeviceDesc = "Creative Zen V Plus"
USB\Vid_041e&Pid_4157.DeviceDesc = "Creative Zen"

copy/paste into notepad and overwrite that old file.

[rrfpacker]

Marc2003, I could give you a great big sloppy kiss right now.

I did what you said and the Zen is recognized by Media Monkey so I can at least synch songs. Still don't know how to transfer playlists, but that just means I need to do some more research.

Windows does not see it as a letter, yet, but I will do some more research on this site to get that done so I can transfer pictures.

Thank you so much. I have spent about 15 hours trying all the other things.

[marc2003]

hehe, glad you're making some progress.

shame i can't help any further. i no longer have my zen.

[BobbyRS]

Sorry about that. I haven't been around much lately. Thanks marc2003 for the addition! Good to hear you have it recognized and loading properly in Win2000 rrfpacker! Keep in mind, the Zen will not show as an external driver (letter). The Zen is an MTP device and not an MSC device. It will show as an attached Portable Device. (Check out the Zen FAQ).

[rrfpacker]

I'm still trying to learn the difference betweeen the two. Does this mean that I cannot get pictures onto the Zen? Or does it mean I can get pictures to the Zen only via a card? Which is OK to me.

You all have been very helpful. Thanks

[BobbyRS]

You mention you have gotten MediaMonkey to see the Zen, you can use that to sync with the Zen your audio, pictures, and video files.

You all have been very helpful. Thanks

You are quite welcome.

[rrfpacker]

Looks like I need my own section here!!

I don't know how MM could sync anything but mp3 files. It doesn't see anything anywhere in MM help or on their forum that says it will. Sooooo, since Zen is a MTP device (learned that from you) and will not be seen as a letter in Windows Explorer, how am I going to get pictures to the Zen?

As I said in another post, I tried to import a few pictures from an SD card but had to import all the pics on the card which was over 500. Now I'm going in and deleting one at a time since I don't see any other way to get rid of the ones I don't want. YIKES

[BobbyRS]

I'm not too familiar with MM, but I believe you will need some plug-ins in order for it to handle other formats like videos and such.

I would also consider trying out WMP9. If I recall correctly, it should handle everything you need by itself.

[shinedownfan82]

I have 2 PCs one with XP and one with Win 2k. The one with winxp just had a power suply go on it. Is there anyway to get win 2k to recognize my zen. I had another MP3 player before and to get it to work with win2k i hap to download something which i believe was called a legacy driver. (i might be mistaken on the name.) Any help would be greatly apreciated.

Edit : It looks as if the zen is charging but when i go into my computer i dont see the zen. when i firs conected it it asked for a driver. I searched on the cd but windows couldn't find one

[BobbyRS]

Hello shinedownfan82. Check out post 2 in this thread.

Edit. Thread merged with existing thread.

[shinedownfan82]

I still have had no luck whatsoever. do you know where the legacy driver unpacks to because i havnt ben able to find those files at all. the other one i cant get to work.

EDIT: Finaly got it to work. Had to pull it up in MP 9 first, for some reason, after i had done that media monkey recognized it immediatley

[BobbyRS]

do you know where the legacy driver unpacks to because i havnt ben able to find those files at all. the other one i cant get to work.

The drivers will extract to the location you specify.

EDIT: Finaly got it to work. Had to pull it up in MP 9 first, for some reason, after i had done that media monkey recognized it immediatley

Ahh, good to hear. Good job!

[Dubturbo]

Hi!

I was searching the web looking for an answer to my problem, and came across this forum basically, I've just upgraded from my trusty Zen Micro to a new Zen 16Gb. I thought it would just be a matter of uninstalling the old Zen software and uploading the new, on my (admittedly ancient!) Win 98 SE-running PC, but of course, I know now there's no way the Creative software is going to run on my old PC. I'm not too pushed about the video capabilities or all of that - I just want to transfer MP3s to my new player. Would anyone know, by any chance, a piece of software, either from Creative or a 3rd party (I'm not fussy!) that can help my Zen and PC get to know each other?

Thanks, and a Happy Christmas!

[BobbyRS]

Welcome Dubturbo. Besides trying to find another computer to use, check out post 2.

Thread merged with existing thread.

[Dubturbo]

Many thanks BobbyRS! Apologies for the superfluous thread - I spent quite a bit of time searching, but "98" was too short a term to search for, so I ended wading through tons of hits I'll give it a go, and I'll report back on my progress

[BobbyRS]

It's no problem. Good luck!