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Old 07-18-2008, 02:02 PM
dtsownsall4 dtsownsall4 is offline
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Join Date: Apr 2007
Posts: 12
Default Moody Zen Sleek

Ive had my Zen for about two years and it has worked fine till about a month ago when I left the player on and the battery drained all the way. Thinking it was a Memory problem when it didn't turn on i reloaded the firmware and formatted the player and then realized it was only a battery not being charged. As i went to reload all the songs onto the player i would be able to load about 5 and then the player would freeze mid transfer, it was only when i unplugged the player the screen would turn on and the lights of the buttons turned on again and it refreshed the database. Even then the songs that loaded would only play partially or would freeze in the middle of the song. I tried to reformat and reload firmware numerous times but no combination has worked, the problem stays the same i even tried to load songs from different computers with different oses and same problem. Another issue i just came across is when the player in in hold mode and turned on it turns on and the error message "Firmware problem" is displayed. I tried to contact Creative support staff via email but they said the complimentary one year email support is over because i had it for two years so they wont support me...
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