Originally Posted by garry
"...Then I tried to find an email adress to Archos support. But I need a support passcode to contact them. Where do I get one?..."
I actually spoke with an Archos Tech Rep a few minutes ago and asked that same question. He said that it wasn't really required - he said just to call TS on the toll-free number. (He was nice enough and helpful enough that I didn't say, "Well, why the heck is it there then?")
I know there's a way of accessing US toll-free numbers from other countries - but I can't remember the procedure. Sorry.