2GB blue clip not working
My son somehow got a hold of my mp3 player and now whenever I turn it on it starts on the same song no matter what I was listening to last. I have to fast forward my audiobook to the place where it left off because it has stopped leaving a bookmark in automatically.
When I plug it into my computer it's not saying that it's an unrecognizable usb device. I called the help centre and they said to unplug it, switch the hold switch on and hold onto the middle circle button while plugging it into the computer. I was then to right click on the mp3 player and hit format. Well my computer said it can't format it. So buddy sends me a link for the firmware upgrade and then hangs up on me. Well that didn't work either. I am very close to demanding that sandisk send me a new mp3 player but I thought I'd get a forum help line going first.