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Old 02-28-2008, 12:15 PM
LOCAZO LOCAZO is offline
Junior Member
Join Date: Feb 2008
Location: Fernie
Posts: 1
Default Zen Stone not turning on! or anything

So I went to charge my zen stone yesterday and it would not turn on, it would not shown on the computer or anything. I tried the recovery tool from the creative web site and it could not find it because it would not turn on. I tried calling the customer service at creative labs, which I may add has no toll free number and they were not helpful at all. They wanted me to pay $25 to just look at it and I have to send to them and they would not guarantee that they could fix it. Any ideas as to what may happen here? I know for a fact that it did not get wet. The usb connection is on right and it would not turn on, show up on the computer or anything. Please help, I just got it last November for my birthday!:mad::confused:
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