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Old 02-14-2008, 10:41 AM
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Muffinwalker Muffinwalker is offline
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Default Rut roh, cracked screen! Now what?

Well, as the title suggests, I'm in a tight spot. This morning I discovered that my wonderful little D2 isn't so wonderful anymore. I must have leaned on my hip with it in my pocket or somesuch.

The display looks fine, save for the addition of three unsightly hairline cracks. However, the touchscreen has lost almost all of its sensitivity, making the player almost unusable. Most importantly, other than the screen the player is i great condition and working perfectly.

So, now what?

I live in the US, bought the player from Newegg.com, and have had it for less than two weeks. Will any warranty or RMA cover this sort of problem? Can I sent it to Cowon to be repaired? What other options might I have?

Thanks for any help.
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Old 02-14-2008, 11:38 AM
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FURR FURR is offline
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since you bought it from Newegg and YOU damaged the player Newegg will NOT take it.

i bought mine from Newegg and i'm taking good care of mine thus far. hope everything works out for you. you could send it to Cowon for a repair. the cost is $50 i believe.
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Old 02-14-2008, 11:42 AM
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Muffinwalker Muffinwalker is offline
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Quote:
Originally Posted by FURR View Post
you could send it to Cowon for a repair. the cost is $50 i believe.
A lot less than a new player... hmm...
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Old 02-14-2008, 05:09 PM
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Xenodius Xenodius is offline
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Definitely worth it to get it repaired, even with shipping. its pretty worthless otherwise-- its kind of like getting a new D2 for only $50.
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  #5  
Old 02-29-2008, 05:49 PM
kdaniel6217 kdaniel6217 is offline
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ya...i agree w/ xenodius....whats the good of touch screen w/ a cracked screen?
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