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Old 08-24-2006, 04:44 PM
Holly Holly is offline
Junior Member
Join Date: Aug 2006
Posts: 1
Question SCSI command?

Alright, so I think I've seriously fouled something up during the firmware update. Afterwards, the player wouldn't hold all my files. The player showed several corrupt files on the drive. Trying to fix that resulted in the player refusing to hold any files.
I tried formatting the player and reinstalling the driver & firmware. Halfway through attempts to install driver and firmware an error occurs and a new window says, "unable to send scsi command."
Three days of customer support emails, and all they've been able to do is tell me to download and install the files that I can't get to install completely because of the error. Somhow they aren't understanding my problem here.
Got any ideas? Am I really missing something during the firmware install like support seems to think I am? Can anyone help me understand what the error means?
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