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Old 08-10-2007, 02:58 PM
Bladefree Bladefree is offline
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Join Date: Jul 2007
Posts: 3
Default for (Samsung YP-Z5, YP-K5, YP-K3)

I recently e-mailed wondering if there were plans or future plans to support the Samsung YP-Z5, or Samsung YP-K3 audio players.

Here is's Response

Thank you for contacting

Upon reviewing your email, I realized that you have stated you're currently using the Samsung YP-Z5 and you are wondering when it will be compatible. Well certainly do appreciate your interest but I do apologize for any inconvenience that this might cause you, but for a device to be made compatible, the manufacturer updates the firmware of their device so it can handle the Audible book file format. We then update the Audible Manager software with the files necessary to communicate with the device. It is basically up to the manufacturer if they are going to update their device or not and I do apologize however, we do not have a timeframe as to whether or not this will occur with your device.

What I did though was note this incident so we could keep track on how often these issues occur. That way, we could then send these incidents to the manufacturer and hopefully they will make the necessary changes to make the devices compatible. After all, we at, would like to see all devices compatible with our audio content. If we don't mention these to the manufacturer, they might not make the devices compatible in the first place. Better yet, if you could also send in your request to the manufacturer, they would definitely reconsider us as an alternative. Here at, we are very pro-active to make devices compatible with our service. We take compatibility issues very seriously, as we are the 2nd most widely used audio file other than mp3 files.
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