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Old 07-28-2007, 12:03 PM
bytemerc bytemerc is offline
Junior Member
Join Date: Jul 2007
Posts: 10
Default 01.01.01A Firmware Update Saga

Here's why I'm posting:
1. To warn others that the new firmware has a bug reading SD cards.
2. I'd like to roll it back to an older firmware version but have not found any information on how to do so. Can anyone tell me how or point me in the right direction?

My story:
Purchased my Express about a month ago along with a 2 GB PNY microSD card and enjoyed it. Did the firmware update thing every time there was an update to be had an still everything was good.

Until the most recent update. After applying start up time was long, the screen animations ran slow, in Windows XP the external memory no longer would show when it was plugged into the USB port. The system option in the menu saw the card but would not format it.

I tested the card in other devices and it worked.

I worked with SanDisk to try to resolve the problem and they decided to RMA the old one and send me a new one. They were very prompt and professional.

Once the new one arrived I fully charged the device and then checked the firmware version - it was an older version so I tested my SD card - sure enough it worked. Start time was fast, screen updates, button input were fast and both memory areas appeared in Windows XP.

Now, you know I have to know if the brand new device will break with the new firmware. I let the Sansa Updater do it's thing and the Express is back to all the same problems it had before.

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