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Old 04-11-2007, 04:39 PM
scootinger scootinger is offline
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Join Date: Dec 2006
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Default How long does Creative RMA usually take?

A short time back, my Zen Vision:M completely died so I had to send it back to Creative. It arrived there on March 28 - that's 2 Wednesdays ago, so today (April 11) is the 11th business day that they've had it. I'm not too happy - I've called them Monday, Tuesday, and today and I've been told each time that the parts are in stock and that the replacement should be sent soon (and I would expect that for such a popular model.) However it still hasn't been sent!

How long has Creative usually taken to process your RMAs? I'm just wondering and want to see how much longer I should expect it to be.
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