Galaxy Player 5 and sd card headache

[desperadosgp]

I bought a SGP and a 32GB micro sd hc(class 4, I think) last week. the player is not rooted, and runs gingerbread 2.3.5. I loaded a mp4 copy of watchmen on the sd card. It played fine with the stock video player.
Then I added an mp4 copy of TDK(2nd Batman movie). each file was just over 1gb.
When I tried to play TDK, I got "unsupported file format." Also, the watchmen stopped working; same error.
I reformatted the sd card on my PC. Next, I added 4 mp4 movies. they all played fine.
Later, I added about 1GB worth of music files.
I get on a plane, set my SGP to Flight mode. Suddenly, none of my videos work, but the music files are fine.
What the hell happened to the videos?
They show on my file folder, but size is 0 bytes.
Please help!

[CrowdAds]

[marcel f]

did you format the card in the player? I've played files up to 2GB with no problems. Yon might want to try mx player, it has played every format I've got. Also, just because it is mp4 does not mean the player can play it. mp4 is a container with multiple variations.

[desperadosgp]

What I don't understand is why the files were fine until I tried to play them on the plane.
The player initially had a problem with 2 movies, then had no problem with 4 movies and over 1 gig of songs. Suddenly the music's fine, but the movies are not.

[desperadosgp]

Also, why are all 4 movie files 0 bytes?
MX player and Doubletwist couldn't play them, either.
The available memory doesn't count them.

[steinburger1109]

Marcel is right, .mp4 is a container, it may be an unsupported codec. Video formats are confusing.

My guess on the 0 bytes issue if that the files didn't transfer properly and you should delete them and re-copy them.

[Marvin the Martian]

Have you shut down completely and then restarted the player since this all happened? Sometimes even that simple step does wonders...

[marcel f]

Originally Posted by Marvin the Martian

Have you shut down completely and then restarted the player since this all happened? Sometimes even that simple step does wonders...

Also, try and uninstall the memory card then reinstall it. If that does not work, It could be that the file has corrupted. thats the most likely case for it showing no memory space for the videos.


marcel

[barryem]

The most likely cause of those symptoms is having removed the card from the player without dismounting it first or removing the card from the PC or the player from the PC (depending on how you transferred the file) without safely disconnecting it first.

Windows may be set to buffer things copied to that device and if so it'll tell you it finished copying before it actually has. Then if you remove it before it's finished copying you end up with a corrupted file, which is what it sounds like you have.

Ordinarily this won't happen because Windows is set to not buffer removable devices by default, but either that might have been changed at some point or there was some glitch. Glitches like this aren't unusual even if no buffering is being done. They'll always happen if you're buffering and don't safely remove the thing.

My suggestion is to reformat the card and try again, being very sure you safely remove it after transferring files. You probably know this but in case you don't there's an icon in your system tray that you can click on and tell it to safely remove the device. You'll probably find it works okay. If not, you might have a bad card or a bad device.

Barry

[desperadosgp]

I have tried dis/remounting the sd card, turning the player on and off, and made sure only to unplug the USB cable or eject the card when the PC our player said it was ok to do so. I hope it's just a bad card; it's easier to replace.

[steinburger1109]

Have you deleted and replaced the files yet?

[Daniel644]

Originally Posted by desperadosgp

I have tried dis/remounting the sd card, turning the player on and off, and made sure only to unplug the USB cable or eject the card when the PC our player said it was ok to do so. I hope it's just a bad card; it's easier to replace.

try actually removing the card from the player then but it back in, it might not be seated properly. Also what brand card is it and where did you get it?

[desperadosgp]

I won't have chance to reformat and reload the card until I get back home . The card is a SanDisk I bought from Amazon. Incident, I put the card in my phone, with the same results, so I'm leaning towards corrupted files or bad card.

[Daniel644]

Originally Posted by desperadosgp

I won't have chance to reformat and reload the card until I get back home . The card is a SanDisk I bought from Amazon. Incident, I put the card in my phone, with the same results, so I'm leaning towards corrupted files or bad card.

Amazon or one of the sellers that sell thru amazon?

[desperadosgp]

Sold by so-and-so,fulfilled by Amazon.

[Daniel644]

Originally Posted by desperadosgp

Sold by so-and-so,fulfilled by Amazon.

I can't find that seller, what is there feedback score like? personally I don't do business with any seller with less then a 90% score and even then i'm iffy on the deal, I've heard horror stories about some of the crappier companies selling through amazon, including but not limited to fake cards, did it come in the sandisk retail packaging?

[Navin Patel]

Hello Friend,

I believe you have to install a supporting software which will allow you to play games.

Thanks,
Navin Patel

[desperadosgp]

The seller I got the card from has "4.8 stars over the past 12 months (1,026 ratings)", which means they're very well rated, though not perfect.
I'm back home, so I was able to reformat the card and reloaded the files I wanted. Same results: At first, everything plays, everything is fine. Turn off the player, then turn it back on. Suddenly, files that played well "cannot be played" and "unsupported file type."
Let me repeat that: I play a file, it plays just fine. I turn off the player, then turn it back on. The SAME file that played well will NOT play this time.
I'm going to buy another sd card, load it with the same files, and see what happens.

[desperadosgp]

SOLUTION: Mine, anyway. I bought a 32GB micro SDHC, class 10, card from Micro Center. $24.99 got me the card and the adapter.
I replicated everything I did with the other card. ZERO issues.

[steinburger1109]

Contact the seller, then. It must be an issue with the card.

[FrankB2]

I read this thread this morning, and thought "Must be user error". Later this afternoon, I turned on my SGP 5.0, and BANG...I get the same Not Supported message, and my 32GB Sandisk card shows up as having 0 bytes of storage. I pulled the card, and re-installed, and everything was okay for a few songs, and then the same message appeared! I deleted everything from the card, and put it all back on. It worked until I turned the device off, and then back on: same not supported message, and 00 bytes of storage on the card. I have been shuffling cards around in the past day, mostly because I bought a Samsung Galaxy 2 7.0 Tablet yesterday (NICE PRODUCT!), and also shuffled a couple from my wife's car to her new Jeep. All other devices work fine, however, and it's just this one SGP 5.0 that has problems. I have to pull the SD card out of my car stereo, and see if that makes any difference.