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Old 02-25-2010, 12:23 PM
bharat bharat is offline
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Join Date: Feb 2010
Posts: 13
Default How do I install the firmware updates on Q2 and rectify the hanging problem?

Hello. Need some help from the experts!

I recently bought a samsung yp-q2 16gb and was initially very impressed by it.l now. While the SQ is great its firmware is acting up.

I listen to a lot of flac files and had no issues for the last few weeks. However off late the player freezes/hangs when playing Flac and then I have had to reset it a few times only for it to freeze again when flac files were selected!

I even tried formatting, both quick and complete .it was of no use.

I looked for firmware updates and then when I tried installing the latest 1.2 version. It was not successful! My computer running vista and wmp11 does not recognise the player in the MTP pc connection as it used to,but does recognise it under the MSc connection option.

So as per the instructions I tried pasting it after double clicking on the q2 icon. I pasted the upgrade files (32mb) in the same place where there were other folders such as Music, Datacast, System, Videos. After unplugging the player from the usb, it decided to update the library and it froze! It did not switch off as expected.

I then had to reset to get rid of the freezing/hanging, and again tried pasting the updated firmware v1.20 in the SYSTEM folder this time. Once again did not work. After disconnecting off the usb it froze while trying to update the library.

Next attempt was by installing EmoDio. Again Emodio would recognise the media player only when i was connected in the MSC device connection option. Here i was able to look up the current firmware version (1.19) and then when i tried to update it using the update frmware option, it was a failure. The message I received was on the lines of an 'update is not available now'!

Need some expert help! does anyone know how this freezing/hanging issue can be sorted out and, how the firmware can be updated? Would sincerely appreciate your help! Thanks!

Last edited by bharat; 02-25-2010 at 12:31 PM.
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