android
Go Back   abi>>forums > MP3 Players By Brand > Creative

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-01-2007, 03:02 PM
LauraAswim LauraAswim is offline
Junior Member
 
Join Date: Jan 2007
Posts: 1
Default Returned defective Microphoto - Do I buy again?

Hi, all -

Need an opinion from the Very Wise Ones on this incredible site. I rec'd Microphoto for Christmas and was so jazzed.

Husband has a Zen 6MB, loves it, and it has worked perfectly since Day 1. His Zen is installed on our home system. Well, I followed the Creative instructions perfectly, suffered through the madness that is Creative Customer Support, downloaded every upgrade, rebooted, uninstalled, reinstalled, installed patches, firmware - you name it, I did it....and the device was never recognized.

Finally, I got a human at Creative that actually knew her stuff, and she said that I did "amazing" work, did absolutely everything I could, followed everything they could tell me to do, and that I clearly had a defective device. They actually sent me an email confirming defective product to assist with the return to Circuit City, as I was outside of the 30 day return policy (Store took it back without question for store credit).

Here's my dilemma: I really, really want this player. I still firmly believe in the Creative family of products. But, I am gun-shy based on losing a week of my life to the pursuit of my computer trying to recognize the darn thing. One less skiled human at Creative indicated that I "couldn't" have two Zen players ever work effectively on one home computer - I find this hard to believe. Should I buy Creative again? Should I purchase a different player other than the Microphoto to avoid any inherent conflicts w/ husband's Zen?

Just looking for an opinion. I was SO sad when I had to return it!

LauraAswim
Denville, NJ
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 02-02-2007, 10:39 AM
JDGAFFLIN's Avatar
JDGAFFLIN JDGAFFLIN is offline
Senior Member
 
Join Date: Dec 2006
Location: Detroit, MI
Posts: 869
Default

It's a great little player. I have the 8gb black model.

Questions...

Are you running Windows XP, SP2 or above?
Do you and your husband have to use Creatives software?

I have a MicroPhoto, my roomate recently got the Vision:M. We basically use WMP 11, as opposed to the Creative software to manage our music on our players. I havent heard that Creative's software causes compatibiltiy issues between differenr players, but it's possible.

If you dont have to use the Creative software, and can get away with WMP 11, I would try that.
__________________
@ Me or Dap Me: @JDGAFFLIN
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 11:43 PM.