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  #1  
Old 02-11-2013, 07:46 AM
porterdog porterdog is offline
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Default Clip Zip: Losing date setting?!

Greets! I was using my new Clip Zip (4GB w/ 32GB SanDisk card) yesterday and it was working perfectly. This morning when I turned it on I got the message that my (Rhapsody to Go) Subscription Tracks had expired. First I checked the last refresh date: 4 Feb 2013. Since that was less than 30 days ago I checked the actual System Date: January 2007!

Again, it was working fine yesterday and I know for sure I set the date correctly when I loaded it.

Anyone else seen this, or have a suggestion on the proper course?

Thanks!
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  #2  
Old 02-11-2013, 09:52 AM
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Tapeworm Tapeworm is offline
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Have you recently updated the firmware or formatted the device? Either one could reset the internal clock.
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  #3  
Old 02-13-2013, 08:08 AM
porterdog porterdog is offline
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Nope; this was a spontaneous thing. Again, the last time it happened the product was working on Sunday evening and then on Monday morning the date had reset. The player hadn't moved and battery power was >50%.

I've email SanDisk and received an initial reply.
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  #4  
Old 02-13-2013, 10:21 AM
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Tapeworm Tapeworm is offline
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Quote:
Originally Posted by porterdog View Post
I've email SanDisk and received an initial reply.
Better to call if possible. That way you can get the issue resolved or a warranty replacement (if applicable) right then and there.

Unless you'd rather go back and forth for days (or weeks) receiving canned and pre-written responses that may or may not address and/or help your situation.
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  #5  
Old 07-07-2013, 02:41 PM
porterdog porterdog is offline
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Default New one is no better.

Dunno what is going on; my new one exhibited the same behavior and is choking on it's connection to Rhapsody.
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  #6  
Old 08-08-2013, 09:06 AM
Laurablue Laurablue is offline
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I just logged onto the forum because I'm having a similar problem. My problem happens when I try to transfer a library audiobook using Overdrive Media Console. If the player is in MTP mode, the process terminates with the message "device clock not set". I have figured out if I put it in MSC mode, the transfers work. It's annoying mainly because my purchased audiobooks were transferred in MTP mode so now I have to switch between modes to explore the files when connected to PC.
Mine was purchased refurbished, so maybe it was originally returned for the same problem. I was able to do all transfers in MTP when I first got it (including library audiobooks) and I did not update or format since the first day I got it. So it does seem to be a spontaneously occurring error.
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  #7  
Old 08-11-2013, 02:00 PM
Laurablue Laurablue is offline
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I have tried formatting my Clip Zip in both MTP mode (using Settings - Format) and MSC mode (on computer). For WMA library audiobooks, transfer still only works if the Clip Zip is in MSC mode and it will only let me listen to two parts of an audiobook. The third part won't play and opens with the message that I need to "transfer the license using audioboo" Transfers from Overdrive Media Console in MTP mode result in the error message that the device clock is not set. For now I'll just transfer two parts of the book at a time. The problem doesn't occur with purchased WMA books, which can be transferred in MTP mode.
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  #8  
Old 08-11-2013, 05:58 PM
JK98 JK98 is offline
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The traditional warning with Rockbox is that it might make a player permanently unable to play some protected files, yet a few here act so surprised when some DRM protected files don't work properly on their Rockboxed players. I guess the solution is to buy an extra player, and don't Rockbox the second one.
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clip zip, date, mad!, rhapsody

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