Old 12-08-2011, 03:48 PM
Neillomac Neillomac is offline
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Join Date: Dec 2011
Posts: 2
Default Clip Zip not recognized

New here and just got my Clip Zip today, charged it up fine and put some music on it but and it shows up fine on the computer and plays fine there but when I plug it into the Xbox 360 and also tried it with my surround sound system no music is found on it, anyone any ideas why
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Old 12-08-2011, 04:46 PM
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FreeZ5 FreeZ5 is offline
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Join Date: Nov 2006
Location: Niagara Region, Ontario, Canada
Posts: 2,522

I'm not a Clip Zip owner (yet), but the normal reason for missing files on a Sansa product is the USB Setting...MSC, MTP, or Autodetect. Autodetect (aka autodefect) is the default.

I'm guessing that you are a PC user, so Autodetect defaults to MTP. If the player goes to MSC when plugged into the Xbox or the stereo, then no files will be found.

Try the following steps...

1) take the music off the player
2) change USB setting to MSC
3) copy music to the player
4) try the Xbox and stereo again


Last edited by FreeZ5; 12-09-2011 at 02:21 PM.
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Old 12-09-2011, 01:33 PM
Neillomac Neillomac is offline
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Join Date: Dec 2011
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That has worked a treat, thanks
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Old 12-09-2011, 06:54 PM
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WalkGood WalkGood is offline
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Location: FL
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Originally Posted by FreeZ5 View Post
I'm not a Clip Zip owner (yet) ...
As you know there's not much difference, that's why you're right ...

abi >> | Forum Rules | Glossary | Why Rockbox | FLAC or MP3? | irc
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Old 12-13-2012, 07:41 PM
whaxxx whaxxx is offline
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Join Date: Dec 2012
Posts: 2

Hi All, just new here with abi.

I currently am having problems with my clip zip, it does not continue on to boot to main screen and just stucks up at the boot logo (flower logo) screen.
I have read a lot about the hard reset (power button for 30sec), force it to go on MSC when plugging in to the pc(holding down select button when attaching to pc).. nothing seems to work. Right now, it's just plugged in to my pc and still just stuck up at the boot screen. IT was on OF before, I then installed rockboxed, then back to OF. after restoring to OF, i was still able to use it for a while before it became stuck..
any more help would be greatly appreciated, I'm here in philippines, so warranty is not my option right now. hope this can still be fixed.. oh btw, computer does not recognized it as well...
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