They really don't support zune hd at all! Just read this e-mail I got

[Dahookup29]

Hello Adrian,

Thank you for contacting Zune Support regarding the broken sync cable for your 32 GB HD
Zune Player.

Normally I would refer you to Microsoft's online store, however, after searching there myself I found that this accessory is no longer in stock. So the best thing I can suggest is that you type "zune sync cable" into your favorite search engine, and the results should provide you with links to online retailers that still have the item in stock. Alternatively, you could check with any retailer near you that sells electronics. I hope this helps.

Thanks again for contacting us, and have a great day.

Regards,

Zeb G.
Zune Support

[CrowdAds]

[steinburger1109]

... You're surprised? They've officially discontinued it. This is an accessory, not the player itself, so any warranty shouldn't apply anyway.

[Dahookup29]

Yup!, I thought I can at least buy the usb cord....I brought a generic one off amazon n it only charge doesn't sync

[skip252]

No idea why the generic cable doesn't provide full function. I just looked on Amazon and found everything from 18 cent generics to $8 original equipment.

I got my backup cable from Monoprice for around $3 a couple of years ago. I just looked and they're a little less now.