Failed button on Cowon j3

[Asteest]

Hello (Grammar isn't that good )

In the past 3 months I went in vacation

In one day I saw that the START/Block screen button was different ( I mean when I open my Player,when I have to press that button it feels differently,damaged,it moves a little in the case like it isn't glued enough,it also makes a strange noise)

2 days after I've seen the button acting weird ,it completely failed (falling,or getting inside the case,I cannot press it anymore)

What should I do???

I have a 3 years warranty on that player,but the player stood almost 3 weeks closed on empty battery,I hope it didn't affected the battery

I'll contact the service company (from where I've ordered my player)
Should I contact Cowon forums,or some employee ??

I'm VERY pissed , a premium player,with this kind of problem...

Searched Google,nothing related(or I haven't seen) (


*Edit

I haven't dropped the player or anything,it simply broke while using the button

[CrowdAds]

[Confispect]

Originally Posted by Asteest

I'm VERY pissed , a premium player,with this kind of problem...

Interesting charge it to see if you can bring it out of dead cycle then RMA it.

[Asteest]

Originally Posted by Confispect

Interesting charge it to see if you can bring it out of dead cycle then RMA it.

to what use? I have to press (a broken button) in order to start the device

I checked the info inside the player,everything looks okey