i recently had similar problems. Whenever i click on the artist or album tab my s9 freezes and i would have to reset it. Green arrow also appears on top left. When i click video it lists like 20 LIBRARY tabs and then when i click library screen turns green halfway and starts flashes and then freezes like that... Really weird.. Its been working perfectly fine then all of a sudden it froze and when i reset it , this started happening.
Anyone know how to fix it? When i use monkeymedia it recognizes everything. Problem is it keeps freezing when i click artist tab