android
  #1  
Old 01-05-2010, 07:07 PM
H8er H8er is offline
Junior Member
 
Join Date: Jan 2010
Posts: 2
Angry Mozaic ez300 flashing screen problem

Hi, i have a problem with my Zen Mozaic EZ300. One day it just suddenly showed the message (firmware is missing). So i reset it and plugged it in my computer. But the screen is stuck on "Scanning Disc" and the screen is flashing. My computer recognizes it, but only for 1 second then it starts scanning all over again.

I kept the player plugged in for a day, but nothing new happens.
I have tried everything. I rebooted it in recovery mode. Used "Clean Up", "Format all" and "reboot". I have the recovery tool also, but it cant upgrade, since the player keeps connecting then disconnecting a billion times....

How can i fix this? I have looked everywhere, and there is no answer for this.

Plz help me
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 01-05-2010, 08:06 PM
ZenChick's Avatar
ZenChick ZenChick is offline
Ultra Senior Member
 
Join Date: Jul 2006
Location: Right... Behind... You...
Posts: 7,427
Default

Sounds like either a hardware failure, or the firmware is borked - which can be a real problem if you can't maintain connectivity even while in Recovery Mode.

Did you try plugging in your player while in Recovery Mode? Can it hold a connection to your computer while in Recovery Mode? If so, then try reloading your firmware.

If you cannot hold a connection even in Recovery Mode, then it is likely a hardware failure in your player. However, it is best to eliminate any other factors, such as a faulty USB cable, or faulty USB port on your computer. Try a different USB cable, and try different USB ports (preferably the back ports, if on a desktop computer). If possible, try a different computer.
__________________
ZenChick - The one them iPod-owners warned you about!
Creative Zen Vision:M 30GB * Creative MuVo N200 1GB * Philips GoGear Vibe 4GB
Resident Linux Geekette ** Got IRC? Look me up on irc.freenode.net #AnythingButiPod
Reply With Quote

  #3  
Old 01-06-2010, 04:07 PM
BeachBum BeachBum is offline
Junior Member
 
Join Date: Nov 2009
Location: Queens, New York
Posts: 7
Default

The EZ300 is a lemon, plain and simple. It has issues left and right, and Creative needs to step up to the plate and do the right thing. I have a reasonable expectation of buying a product and having it work. The EZ300 fails on so many levels. If this were an IPod, and I don't want an IPod, it would be all over the press, but since very few people care about Creative, no one has heard a peep. If this were my first Creative player, it would be my last, but I love my other Creative players. I'm tired of trying to make this lemon work; I'm contacting Creative tech support again. I suggest you do the same. The more customers who complain, the better chance they'll listen.
Reply With Quote

  #4  
Old 01-06-2010, 06:44 PM
H8er H8er is offline
Junior Member
 
Join Date: Jan 2010
Posts: 2
Default

Yes, I have tried connecting the player while in Recovery Mode, but it just goes to the "Scanning Disc" screen. I also tried other cables and different ports but no hope.
Tried on my laptop aswell. I am gonna write a complaint to the Creative tech and take the player back to the store. Still have the warranty on this. Its under a month old.

I can say this, i am never gonna buy a Creative player again. After all the posts i see on this forum, i can see most Creative players are a huge failiure.

Anyways, thanks for the replies.
Reply With Quote

  #5  
Old 01-05-2011, 12:52 PM
mostafa5 mostafa5 is offline
Junior Member
 
Join Date: Jan 2011
Posts: 1
Default

please tell me what did you do to fix it
could you please talk and send to this mail
mesho_mostafa*************
Reply With Quote

  #6  
Old 07-23-2011, 11:54 AM
bharath666 bharath666 is offline
Junior Member
 
Join Date: Jul 2011
Posts: 4
Default

Anyone here was able to solve this. Please update, it would be really helpful. Thanks.
Reply With Quote

Reply

Tags
creative, ez300, mozaic, problem, zen

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 08:19 PM.