Originally Posted by kuztardd
after a couple of letters, phone calls and a well worded email, they finally agreed that it was a manufacturing fault. And even though it was around 3 years since i originally bought them, the replacement they sent me were also faulty.
As a gesture of good will they replaced them with a pair of e110's
But in the mean time i have gone for Denon c551's for a change..
which does mean i have a brand spanking new set of Shure E110's up for sale...
Anyone interested :-)
Despite the age of this thread, I appreciate it having come back to life, to see what might be possible in dealing with Customer Service at Shure. I, too, have a set of Shure phones that I think may go south cable-wise soon--this info. may come in handy. Thanks!