J3 not responding with win 7 64 bit ?

[Frank_S]

Apologies if this is the wrong place to post this question, if so please feel free to move.

I have a 32Gb J3 with 32Gb Sandisk card fitted, all works fine, or at least did !
For some strange reason whenever i connect to my Win 7 64 bit Ultimate laptop, Windows explorer can't read the content of the J3, makes no difference if i remove the micro sd card. I just get a failing to respond error message in explorer.

Everything works fine on my XP machine, i can't think of anything that i have changed recently on the Win 7 machine, everything used to work just fine

Anyone any suggestions as to what's wrong, or what to check ?

Thanks in advance

Frank

[CrowdAds]

[Confispect]

Weird, did you try to reset and smash it against the wall?

[Frank_S]

Have reset it and reformatted it, but no difference. Think i'll pass on smashing it against the wall just yet, works fine on the XP machine

The only other thing i have noticed is that when doing a database update on the j3, it doesn't complete, it freezes at about 75%, probably not related though ?

It's got me stumped that's for sure, it's a real pain copying all my music from the Win 7 machine back to the XP one

[Marvin the Martian]

Are you using MSC or MTP USB mode?

[Frank_S]

Have tried both, doesn't seem to make any difference

[briant1234]

there arn't any differences between the versions of win 7 right? i have a cowon j3 16gb and i use win 7 home premium. all connects fine with me. Maybe try using the hard reset, and bring it back to factory settings?

[Frank_S]

as said in the original post, it was working fine on win 7 until recently, have already done a reset and a full format, with no difference .

[glumetu]

I have a different problem with J3 2.25 fw: in W7, when I try to copy a PDF file in the Documents directory, at the end of the transfer it just hangs indefinitely, the transfer does not get complete.

Maybe I am doing smth wrong.

Everything else works perfectly.

[briant1234]

well the cowon j3 does not support pdf files....

[glumetu]

i just wanted to copy the file (basically use the J3 as a usb stick, since I anyway carry it around) - I don't think that should be a problem, right?

[manulm]

i personnaly do not have any issue connecting my J3 to my W7 64 bits home premium edition

[D-X69]

Go to device and printers and remove j3 from devices and unplug the cables from the j3 and then replug it back in to reinstall drivers.