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Old 04-07-2011, 10:43 AM
dberger8 dberger8 is offline
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Default zune software won't see files in picture folder

Hi, can anyone help me here? I have a 16 GB Zune HD. The zune software stopped seeing any contents of my pictures folder. I've tried changing locations of the folder, renaming it, remapping it. No matter what I do it can not see pictures. If anyone can help, please let me know, Thanks.

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Old 04-07-2011, 10:53 AM
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WalkGood WalkGood is offline
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dberger8 I moved your thread to the zune hd forum, you should get better responses here than under the mp3 player news forum.
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Old 04-07-2011, 11:47 AM
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Has the software ever seen the pictures?
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Old 04-07-2011, 12:12 PM
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LittleDaveJ LittleDaveJ is offline
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Have you tried dragging and dropping the folder into your Pictures collection? That's how I always add them and it pops up with something like "Add all pictures in folder and add to folders monitored to pictures" or something along those lines. I do that instead of putting the files in the MyPictures folder and stuff and it's never failed me yet (with a 30GB and 32GB HD).

Also, are you adding JPGs or some other kind of file type?
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Old 04-07-2011, 07:09 PM
FallenArms3 FallenArms3 is offline
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Check Settings>Collection and make sure your library is included in your collection.
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Old 04-07-2011, 07:21 PM
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steinburger1109 steinburger1109 is offline
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May seem like a silly question, but... Have you looked at the folder in Windows Explorer? If they aren't there, check your Recycle Bin. Something might have gone funky where it thought you wanted to delete them. Other than that, I got nothin'.

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Old 04-07-2011, 07:31 PM
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I have had this issue as well with some (not all) png's usually changing the file type by converting the photo to a jpg will cause the Zune software to pick it up
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Old 04-11-2011, 10:17 PM
wreiad wreiad is offline
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On a similar note, the software no longer sees the pictures on my Zune, even though they're right there. No amount of reinstalls and resets has solved this for me, so now I basically can't manage the pictures anymore.
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