Old 04-07-2011, 10:43 AM
dberger8 dberger8 is offline
Junior Member
Join Date: Apr 2011
Posts: 1
Default zune software won't see files in picture folder

Hi, can anyone help me here? I have a 16 GB Zune HD. The zune software stopped seeing any contents of my pictures folder. I've tried changing locations of the folder, renaming it, remapping it. No matter what I do it can not see pictures. If anyone can help, please let me know, Thanks.

Reply With Quote

Advertisement [Remove Advertisement]

Old 04-07-2011, 10:53 AM
WalkGood's Avatar
WalkGood WalkGood is offline
Ultra Senior Member
Join Date: Aug 2006
Location: FL
Posts: 12,577

dberger8 I moved your thread to the zune hd forum, you should get better responses here than under the mp3 player news forum.

abi >> | Forum Rules | Glossary | Why Rockbox | FLAC or MP3? | irc
Reply With Quote

Old 04-07-2011, 11:47 AM
aeferguson88's Avatar
aeferguson88 aeferguson88 is offline
Junior Member
Join Date: Mar 2011
Location: Arizona
Posts: 31

Has the software ever seen the pictures?
Reply With Quote

Old 04-07-2011, 12:12 PM
LittleDaveJ's Avatar
LittleDaveJ LittleDaveJ is offline
Junior Member
Join Date: Mar 2011
Location: Upstate, NY
Posts: 61

Have you tried dragging and dropping the folder into your Pictures collection? That's how I always add them and it pops up with something like "Add all pictures in folder and add to folders monitored to pictures" or something along those lines. I do that instead of putting the files in the MyPictures folder and stuff and it's never failed me yet (with a 30GB and 32GB HD).

Also, are you adding JPGs or some other kind of file type?
Reply With Quote

Old 04-07-2011, 07:09 PM
FallenArms3 FallenArms3 is offline
Join Date: Nov 2009
Posts: 259

Check Settings>Collection and make sure your library is included in your collection.
- Grant F
Reply With Quote

Old 04-07-2011, 07:21 PM
steinburger1109's Avatar
steinburger1109 steinburger1109 is offline
Ultra Senior Member
Join Date: Feb 2009
Location: Naperville, Illinois
Posts: 2,456

May seem like a silly question, but... Have you looked at the folder in Windows Explorer? If they aren't there, check your Recycle Bin. Something might have gone funky where it thought you wanted to delete them. Other than that, I got nothin'.

Much luck,
- Justin
Glossary for Newbies Everybody
Babble. On.
Reply With Quote

Old 04-07-2011, 07:31 PM
winrez's Avatar
winrez winrez is offline
Junior Member
Join Date: Feb 2011
Posts: 40

I have had this issue as well with some (not all) png's usually changing the file type by converting the photo to a jpg will cause the Zune software to pick it up
Reply With Quote

Old 04-11-2011, 10:17 PM
wreiad wreiad is offline
Junior Member
Join Date: Apr 2010
Posts: 7

On a similar note, the software no longer sees the pictures on my Zune, even though they're right there. No amount of reinstalls and resets has solved this for me, so now I basically can't manage the pictures anymore.
Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 04:04 PM.