the issue may be the WMP11 on the Xp OS. The Creative firmware files for those & some other players have problems running with it installed. I take it you have erased the firmware which is why it keeps going back to recovery mode.So to try & fix this you will need to rollback WMP 11 to WMP 10. You can find the instructions to do so here. http://forums.creative.com/t5/MP3-Pl...ws/td-p/316971
After you have done the rollback you will need to check that it rolled back to WMP 10 & NOT WMP 9. If it is WMP 9 you'll need to install WMP10. What was the reason you were trying to reinstall the firmware?? The SleekPhoto never had any firmware updates.